Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tammy Polanco Rojas

Providence,RI

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure, and consistently earns high marks for work quality and care.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Certified Nursing Assistant

The Village at Waterman Lake
Greenville, RI
07.2024 - Current
  • Served meals to patients in their rooms and assisted with feeding when needed.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Provided comfort measures such as back rubs and positioning pillows for added comfort.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Participated in educational programs related to nursing assistant skills development.
  • Cleaned and sanitized patient rooms according to established protocols.
  • Assisted patients with activities of daily living such as bathing, grooming, and dressing.
  • Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.

Front Desk Supervisor/Medical Records Clerk

University Otolaryngology
Providence, RI
08.2016 - Current
  • Resolved conflicts between patients or staff members in a professional manner.
  • Coordinated with other departments to ensure smooth operations of the front desk area.
  • Developed policies and procedures related to front desk operations.
  • Provided guidance and mentorship to team members in order to help them develop their skills.
  • Provided support to patients with check-in and check-out procedures.
  • Monitored the front desk staff to ensure proper customer service was provided.
  • Assisted guests with inquiries and requests.
  • Ensured that all safety regulations were followed at all times.
  • Greeted and welcomed patients in a friendly, professional manner.
  • Performed administrative tasks such as filing documents, answering phone calls and emails.
  • Monitored staff performance and provided feedback when necessary.
  • Processed incoming medical records requests.
  • Entered data into electronic health record systems.
  • Kept department clean, organized and professional.
  • Maintained complete confidentiality in accordance with organization and legal requirements.
  • Observed confidentiality and safeguarded all patient-related information.

Nursing Clinical Experience: Kent Regency, Kent Hospital, Hasbro Hospital, Women and Infants Hospital, Eleanor Slater Hospital.

Nursing Clinical Experience: Kent Regency, Kent Hospital, Hasbro Hospital, Women and infants Hospital, Eleanor Slater Hospital

  • Provided direct nursing care to patients, including wound care, medication administration, and other treatments.
  • Maintained accurate documentation in electronic medical records system.
  • Measured and recorded blood pressure, temperature and respirations.
  • Supported patients with basic functions of eating and walking.
  • Engaged in clinical rotations across various departments to gain diverse experience.
  • Administered medications as prescribed, following proper protocols.
  • Utilized nursing simulation labs to practice and refine skills.
  • Practiced infection control measures, including proper handwashing and PPE use.
  • Promoted open communication and honored patient rights and confidentiality.
  • Applied basic medical terminology and abbreviations to enter and retrieve computerized information.

Education

Licensed Practical Nurse - Nursing

Community College of Rhode Island
Warwick, RI
07-2025

Skills

  • Patient care
  • Electronic medical records
  • Wound care management
  • Vital signs recording and monitoring
  • Infection control practices
  • Team collaboration
  • Interdisciplinary communication: verbal and written
  • Customer service
  • Quality assurance
  • Reliable team player
  • Patient relationship building
  • Documentation expert
  • Compassionate
  • Multi-tasker, comfortable in a fast-paced environment
  • Problem-solving
  • Fluent in Spanish

Certification

  • BSL: expires 01/2026

Timeline

Certified Nursing Assistant

The Village at Waterman Lake
07.2024 - Current

Front Desk Supervisor/Medical Records Clerk

University Otolaryngology
08.2016 - Current

Licensed Practical Nurse - Nursing

Community College of Rhode Island