Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Poole

Machesney Park,IL

Summary

Excelled in implementing safety measures and enhancing productivity through effective training and scheduling. Skilled in shipping, receiving, and pallet jack operation, with a knack for elevating customer satisfaction and reducing incident rates. Demonstrates problem-solving process and a commitment to excellence.

Overview

9
9
years of professional experience

Work History

Vendor Receive

Amazon
10.2021 - Current
  • Implemented measures to improve workplace safety, reducing the risk of accidents during loading/unloading processes.
  • Problem solving skills ensuring product is received correctly.
  • Learning ambassador - training new team members on their role as well as training employees on PIT equipment.

Assistant Manager of Operations

Family Dollar
02.2020 - 04.2021
  • Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
  • Implemented safety protocols to maintain a secure work environment for employees.
  • Boosted customer satisfaction by addressing inquiries promptly and resolving issues effectively.

Shift Lead Manager

Taco Bell
04.2016 - 02.2020
  • Set overall vision and provided team leadership.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Improved team productivity by implementing efficient scheduling and task delegation.
  • Completing daily and weekly inventory counts to control food costs. As well as placing future trucks orders based upon counts.

Education

Rockford East High School
Rockford, IL

Skills

  • Shipping and receiving
  • Warehouse Operations
  • Packaging and Labeling
  • Pallet Jack Operation

Timeline

Vendor Receive

Amazon
10.2021 - Current

Assistant Manager of Operations

Family Dollar
02.2020 - 04.2021

Shift Lead Manager

Taco Bell
04.2016 - 02.2020

Rockford East High School

Similar Profiles

CREATE PROFILE
Tammy Poole