Tammy Prasnik
San Antonio,Texas
Summary
Dynamic logistics and transportation management professional with a proven track record of enhancing operational efficiency and ensuring timely deliveries. Recognized for cultivating team collaboration and reliability while adeptly navigating changing demands. Strong expertise in route planning, customer service, and multitasking in high-pressure environments, complemented by exceptional problem-solving abilities and communication skills. Committed to driving team success and advancing organizational objectives with enthusiasm and a proactive approach to new challenges.
Overview
26
26
years of professional experience
Work History
Dispatcher
Hazels Expedited Freight
San Antonio, TX
12.2025 - 04.2026
- Oversaw end-to-end logistics processes to optimize shipping costs and ensure timely deliveries.
- Facilitated effective communication across multiple locations by answering phone lines and managing email correspondence to maintain customer satisfaction and timely order processing.
- Conducted thorough security checks of office and warehouse, securing entrances and dock doors while activating alarms to enhance safety protocols.
Dispatch & Warehouse Supervisor
Basse Truck Line
San Antonio, TX
03.2024 - 05.2025
- Coordinated efforts of terminal drivers at three sites to maintain efficient daily route schedules and optimize delivery timelines.
- Oversaw material loading and unloading operations to guarantee precise handling and prompt shipment processing.
- Conducted thorough security checks of office and warehouse, securing entrances and dock doors while activating alarms to protect against unauthorized access.
- Managed maintenance request coordination with mechanics to minimize vehicle downtime and accelerate resolution of repairs.
- Oversaw logistics for inbound and outbound shipments, ensuring timely and efficient delivery processes.
Traffic Admin
PepsiCo Frito Lay
San Antonio, TX
11.2022 - 03.2024
- Conducted thorough comparisons of trip sheets and PeopleNet records for 35 OTR drivers, ensuring precision in data management.
- Streamlined operations and ensured accurate payroll through meticulous data entry in SAP systems.
- Designed and implemented a shared calendar system to facilitate streamlined vacation scheduling for logistics team members.
- Facilitated communication among dispatch teams, warehouse personnel, and drivers to ensure seamless operational flow.
- Demonstrated ability to operate autonomously while contributing effectively within team settings.
Transportation Supervisor
NFI
San Antonio, TX
10.2016 - 08.2022
- Coordinated daily transportation activities, ensuring prompt and effective distribution of goods.
- Orchestrated scheduling and routing for drivers to optimize logistics and ensure timely operations.
- Mentored drivers on safety protocols and situational decision-making during runs to enhance on-road compliance.
- Coordinated schedules and routes for drivers, optimizing logistics and reducing operational delays.
- Diagnosed and resolved critical operational challenges and mechanical failures to maintain compliance with delivery timelines.
- Developed strong relationships with clients through consistent communication and excellent customer service practices.
Operations Specialist
Rock Transfer & Storage
Milwaukee, WI
01.2015 - 08.2016
- Acted as primary front-line liaison for local and over-the-road (OTR) drivers.
- Streamlined operational trip documentation for local and road drivers, ensuring meticulous tracking and efficient payroll settlements.
- Coordinated central dispatch operations and personal email queues to effectively identify and monitor incoming freight broker loads and Cummins accounts.
- Oversaw daily operations by producing performance reports and optimizing load consolidations for efficiency. Managed daily operations to generate insightful performance reports and implement structured load consolidations.
Funeral Director Assistant / Apprentice
Peace of Mind Funeral and Cremation
West Milwaukee, WI
03.2009 - 01.2015
- Managed preparation processes for remains, prioritizing adherence to clinical regulations and safety protocols to uphold dignity and respect.
- Facilitated arrangements for funeral services, ensuring each ceremony reflected the unique wishes of the families served.
- Promoted a range of funeral service products to enhance client offerings and support bereaved families.
- Executed retrieval of deceased individuals from private residences, hospitals, and county morgues.
- Managed documentation of death certificates and burial permits, providing essential support to families during difficult times.
Rating & Billing Clerk / Customer Service
Ceva Logistics
Franklin, WI
11.2008 - 02.2009
- Evaluated and processed payments for drivers and agent daily manifests, ensuring accurate invoicing and financial adjustments.
- Coordinated incoming freight schedules and addressed service inquiries, maintaining high standards of customer support and operational effectiveness.
- Coordinated with warehouse personnel to ensure accurate identification of freight and optimal routing of Buell motorcycles by VIN for timely distribution.
- Digitized operational documents and conducted audits of driver logs to uphold regulatory and safety compliance standards.
Administrative Assistant
Olson Painting
Kansasville, WI
05.2004 - 11.2008
- Executed accounts payable, accounts receivable, and payroll processing tasks, contributing to streamlined financial operations.
- Supported human resources operations by managing onboarding documentation and ensuring compliance with employee file maintenance.
- Oversaw high-volume multi-line phone system, efficiently directing client inquiries to appropriate departments.
- Enhanced workplace morale through strategic communication and the development of strong professional relationships with team members.
Patient Relations & Reception
Stein Optical
Glendale, WI
09.2004 - 06.2005
- Executed preliminary eye assessments and provided guidance on contact lens application methods to enhance patient comfort.
- Oversaw patient scheduling processes to enhance clinic efficiency and service delivery. Managed preparation of medical charts and implemented an organized HIPAA-compliant filing system.
- Ensured accurate verification of patient insurance coverage to facilitate seamless prescription contact lens orders.
- Cultivated a proactive approach to responsibilities, ensuring high standards of performance and reliability.
- Executed tasks efficiently in rapidly changing environments, contributing to team success and project timelines.
- Showcased agility in learning and flexibility in responding to changing situations.
Night Auditor / Front Desk
Best Western Milwaukee Hotel & Conference Center
Milwaukee, WI
09.2002 - 08.2004
- Executed nightly financial audit procedures, ensuring accurate reconciliation of credit card, check, and cash transactions.
- Ensured high-quality guest experiences through effective reservation management, issue resolution, and shuttle van operations.
- Supervised night shift front desk activities to enhance guest satisfaction and effectively address inquiries.
- Managed front desk payment processing to minimize transaction errors and improve customer service.
- Executed comprehensive security measures by overseeing CCTV surveillance and implementing periodic property assessments.
Receptionist / Assistant to Director of Sales
Reinhart Foodservice
Oak Creek, WI
04.2000 - 08.2002
- Supported sales strategy development through meticulous compilation of sales reporting, budgeting metrics, and performance spreadsheets for sales representatives.
- Led the planning and execution of major corporate events by overseeing meeting logistics and supervising cashier teams during peak food show periods. Directed the organization of key company events, managing logistics for meetings and providing oversight to cashier teams during high-traffic food shows.
- Implemented stringent protocols for managing sensitive corporate and employee information.
- Monitored stock levels and coordinated replenishment of office supplies to support daily operations.
- Coordinated call handling processes, ensuring inquiries were promptly directed to the correct departments for resolution.
Education
High School Diploma -
WCTC
Pewaukee, WI1996
Skills
- Hazardous Materials Transportation
- DOT Regulations & Safety Compliance
- Transportation Management & Dispatching
- Warehouse Supervision & Asset Protection
- Fleet Maintenance Coordination
- Payroll & Billing Management
- Customer Service & Problem Resolution
Timeline
Dispatcher
Hazels Expedited Freight
12.2025 - 04.2026
Dispatch & Warehouse Supervisor
Basse Truck Line
03.2024 - 05.2025
Traffic Admin
PepsiCo Frito Lay
11.2022 - 03.2024
Transportation Supervisor
NFI
10.2016 - 08.2022
Operations Specialist
Rock Transfer & Storage
01.2015 - 08.2016
Funeral Director Assistant / Apprentice
Peace of Mind Funeral and Cremation
03.2009 - 01.2015
Rating & Billing Clerk / Customer Service
Ceva Logistics
11.2008 - 02.2009
Patient Relations & Reception
Stein Optical
09.2004 - 06.2005
Administrative Assistant
Olson Painting
05.2004 - 11.2008
Night Auditor / Front Desk
Best Western Milwaukee Hotel & Conference Center
09.2002 - 08.2004
Receptionist / Assistant to Director of Sales
Reinhart Foodservice
04.2000 - 08.2002
High School Diploma -
WCTC