Tammy Radtke
Johnson Creek,WI
Summary
Dedicated and detail-oriented Accounting Assistant with a strong background in managing financial records and supporting payroll processes. Skilled in data entry, account reconciliation and proficient in using accounting software and spreadsheets to improve efficiency and accuracy. Committed to delivering reliable results and supporting the overall effectiveness of the finance team.
Overview
13
13
years of professional experience
Work History
Accounting Assistant
Baker -Rullman Mfg.
04.2024 - 09.2024
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Expedited invoice processing with effective communication between internal departments and external vendors.
- Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
- Completed financial reports, providing insight into performance, operations, and cash flow.
- Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
- Managed approximately 30 incoming calls and emails per day from Customers
Payroll & Benefit Specialist
Facility Gateway Corp
10.2021 - 02.2024
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Checked employees' benefits enrollment for accuracy and inputted all data into BambooHR and benefit websites.
- Implemented open enrollment system to streamline benefits processes for employees.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Maintained strict confidentiality of all payroll information and records.
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
- Researched payroll errors and processed payments for federal and state taxes, social security, Medicare and various employee deductions, annuity contributions, and retirement plan withholdings.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Managed payroll data entry and processing for 70 employees to comply with predetermined company guidelines.
- Reviewed time records for employees to verify accuracy of information.
- Created new hire and termination documents for payroll.
- Audited timesheets and payroll records for accuracy.
- Tracked employee vacation, sick and personal time.
- Completed payroll accurately and timely to meet employee expectations.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Updated employee files with new details such as changes in address or salary levels.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Generated reports to track employee time and attendance.
- Maintained confidentiality of employee records and payroll information.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Coordinated resolution of payroll discrepancies.
- Assisted with recruitment and onboarding of new employees.
Managed Properties in Fort Atkinson and Whitewater
Acquest Properties Group
09.2020 - 10.2023
- Market rentals, show apartments to prospects, sign lease and collect deposits, make sure maintenance and emergencies are conducted on each property as needed, handle tenant issues
- Administered operations to handle needs of more than 80 tenants across 10 property units
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Completed final move-out walk-throughs with tenants to identify required repairs
- Followed up on delinquent tenants and coordinated collection procedures
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects
Travel Agent/Receptionist
Jefferson Travel Inc.
09.2017 - 10.2020
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Advised customers on necessary travel documents and visa requirements to successfully reach planned destination.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
Receptionist
H&R Block
01.2016 - 01.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
- Responded to inquiries from callers seeking information
- Resolved customer problems and complaints
- Corresponded with clients through email, telephone, or postal mail
- Handled cash transactions and maintained sales and payments records accurately
- Maintained confidentiality of information regarding clients and company
- Provided clerical support to company employees by copying, faxing, and filing documents
Receptionist
Rainbow Hospice Care
03.2012 - 03.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients, and updated client records
- Kept reception area clean and neat to give visitors positive first impression
- Answered phone promptly and directed incoming calls to correct offices
- Responded to inquiries from callers seeking information
- Managed multiple tasks and met time-sensitive deadlines
- Answered central telephone system and directed calls accordingly
- Provided clerical support to company employees by copying, faxing, and filing documents
- Restocked supplies and submitted purchase orders to maintain stock levels
- Organized, maintained and updated information in computer databases
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
Skills
- Accounts Receivable
- Multi-line phone system
- Detailed-oriented
- Mail and package delivery
- Data entry
- Microsoft Office Suite
- Confidential information
- Self-directed
- Customer Care
- Flexible
- Payroll Processing
- Employee Relations
- Benefits Administration
- Open Enrollment
- New Employee Enrollment
Timeline
Accounting Assistant
Baker -Rullman Mfg.
04.2024 - 09.2024
Payroll & Benefit Specialist
Facility Gateway Corp
10.2021 - 02.2024
Managed Properties in Fort Atkinson and Whitewater
Acquest Properties Group
09.2020 - 10.2023
Travel Agent/Receptionist
Jefferson Travel Inc.
09.2017 - 10.2020
Receptionist
H&R Block
01.2016 - 01.2018
Receptionist
Rainbow Hospice Care
03.2012 - 03.2013
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