Tammy Ragin
Pikesville,MD
Summary
Organized Environmental Service Technician with distinguished understanding of sanitation and infection control policies. Adept at following directions, multitasking and prioritization. Successful at maintaining friendliness after long hours and staying efficient in stressful situations.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
10
10
years of professional experience
Work History
Ambulatory Service Housekeeping
Crothall Services Group
Baltimore, MD
03.2022 - Current
- Clean and sanitize
- Floor care
- Several sites
- Leadership
- Interpersonal skills
- Communication skills
- Complete complex tasks
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Environmental Service Technician
Sinai Hospital Of Baltimore
Baltimore, MD
07.2018 - 02.2022
- Formulated and implemented long-range plans for environmental programs.
- Monitored spaces for environmental safety hazards.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Cleaned certain pieces daily and maintained weekly, monthly and semi-annual procedures for less critical lines.
- Served as technical consultant on environmental policies to maintain regulatory compliance.
- Maintained patient and hospital confidentiality.
- Performed environmental site assessments and provided remediation recommendations.
- Sanitized surfaces, equipment and components using chemicals like tables and doorknobs.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Implemented extra protections during seasons with higher risks of infections such as flu.
- Collected, sorted and disposed of garbage and recycling from production work areas.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Environmental Services Housekeeper
Loyola University Maryland
Baltimore, MD
12.2015 - 08.2020
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris.
- Practiced established infection control methods to reduce risks to patients, families and medical staff.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
- Cleaned and disinfected patient exam rooms, surgery suites and common areas to promote sanitary treatment and services environment.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Operated power equipment tools such as backpack vacuums and floor sweepers.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Packaged and transported solid, biohazard and pharmaceutical wastes to proper receptacles to decrease hazards to medical staff, patients and families.
Education
High School Diploma -
Northwestern High School
Baltimore, MD04.1987
Vance Granville Community College
Skills
- Compliance inspections
- Contaminated site cleanup
- Chemical safety
- Hazardous waste disposal
- Hazardous waste remediation
- Standard operating procedures
- Environmental inspections
- Active listening
- Conflict resolution
- Customer service
- Basic math
- Microsoft Office
- Team management
- Problem resolution
- People skills
- PPE use
- Multitasking
Timeline
Ambulatory Service Housekeeping
Crothall Services Group
03.2022 - Current
Environmental Service Technician
Sinai Hospital Of Baltimore
07.2018 - 02.2022
Environmental Services Housekeeper
Loyola University Maryland
12.2015 - 08.2020
High School Diploma -
Northwestern High School
Vance Granville Community College
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