Tammy Reuter Smith

Work History

Store Manager/Recruiter/DMT

Signet Jewelers

Daytona Beach, United States

04.2014 - Current

In a DMT Role
Market Recruiter for 15 stores For Over 7+ years
Monitored employee performance and identified performance gaps for corrective action.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Oversaw storewide merchandising benchmarks to maintain operational excellence.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Trained and mentored associates to teach daily tasks and procedures.
Reviewed customer feedback to make operational improvements and promote satisfaction.
Managed inventory tracking and physical inventory counts to minimize loss.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Updated and maintained store signage and displays.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
Talent Acquisition for sales and management roles
Proven experience in identifying, engaging & closing passive candidates

General Manager

Gerber Jewelers

Holly Hill, FL

01.2007 - 05.2014

Talent Acquisition for sales and management roles
Proven experience in identifying, engaging & closing passive candidates
Managed Store daily operations. Jewelry Buying and Sourcing of Loose Diamonds, Natural Gemstones and
Finished Jewelry Collections
Attended JCK shows regularly to connect and contract with jewelry vendors and wholesalers
Built contracts with potential vendors and wholesale accounts
Worked closely with suppliers to source best products and pricing to keep up with business demand
Managed Inventory, stock and reorder when inventory drops to a specified level
Maintain constant contact with vendors to ensure timely and successful re-orders
Formulate pricing policies for merchandise, according to profitability requirements
Plan and prepare work schedules and keep records of employees' work schedules and time cards
Resolve customer complaints regarding sales and service
Page 1 of 3
Maintained accounts receivable, accounts payable, payroll, and bookkeeping to ensure all monies were tracked efficiently
Maintained payroll for multiple employees including medical benefits, PTO and 401K
Plan and execute all Market advertising (print, digital and e-commerce)
Controlled all Social Media activity and advertising
Worked with team to create, build and implement multi level digitial Marketing
Campaign year after year
Mold campaign to match current market trends and season fashion
Graduate Gemologist (2011) and Accredited Jewelry Professional (2010)
Performed Diamond Grading and Jewelry Appraisal work (4 years)
Trained Bench Jeweler

Billing and Coding Manager

Tomoka Eye Associates

Ormond Beach, FL

01.2005 - 01.2007

Responsibilities including but not limited to medical coding
Medical billing
Insurance verification
Account collections
IT and Computer software maintenance
Worked closely with physicians regarding accounts status and collections
Used computers for various applications, such as billing management or word processing
Answer telephones and give information to patients regarding financial matters
Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as correspondence and other material
Complete forms in accordance with company procedures
Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports
Conduct searches to find needed information, using such sources as the Internet.

Billing & IT Manager

Filutowski Cataract & LASIK Institute

Daytona Beach, FL

06.1996 - 12.2004

Identified and acted on opportunities to improve and update software and systems.
Assessed system needs, improved design processes and enabled systems to align more closely with business expectations.
Maintained close connection with project personnel to quickly identify and resolve problems.
Conducted insurance verification and pre-authorization, coded ICD-10 procedures and managed patient charts.
Enforced operational compliance with state and federal laws and compliance standards.
Developed improved standard operating procedures to increase billing accuracy and cash flow.
Resolved billing issues by applying knowledge and completing in-depth research.
Managed billing calendar and scheduled claims for payments.
Gathered information to produce accounts payable reports for review.
Assessed billing statements for correct diagnostic codes and identified problems with coding.
Checked claims coding for accuracy with ICD-10 standards.
Processed invoice payments and recorded information in account database.

Summary

Overview

Work History

Store Manager/Recruiter/DMT

General Manager

Billing and Coding Manager

Billing & IT Manager

Education

Bachelors Degree - Business Management

Associate of Arts - AA - Business Administration

Associate of Science - AS - Business Administration and Management

Skills

Work Availability

Timeline

Similar Profiles

Carlos MagallanesCarlos Magallanes

Alejandro RodriguezAlejandro Rodriguez

Shala IrwinShala Irwin

Maloree BrubakerMaloree Brubaker

Lincoln CrossLincoln Cross