Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Reynolds

Brinkley,AR

Summary

Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.

Overview

16
16
years of professional experience

Work History

Account Manager

Ark Ag Law, PLLC
Clarendon , AR
07.2008 - Current
  • Created comprehensive reports on account performance and presented them to senior management.
  • Managed multiple accounts simultaneously while meeting deadlines.
  • Resolved customer complaints in a timely manner.
  • Prepared monthly financial statements for each account.
  • Acted as main point of contact in matters relating to client concerns and needs.
  • Prepared and presented detailed reports on account status, challenges, and growth opportunities to executive leadership.
  • Managed account receivables for assigned accounts, ensuring timely payments and minimizing bad debts.
  • Greeted and assisted customers to foster positive experiences.

Administrative Manager

Ark Ag Law, PLLC
Clarendon, AR
07.2008 - Current
  • Created and maintained filing systems for employee records, financial reports, and other documents.
  • Prepared regular progress reports to track budget expenditures, workflow, and performance metrics.
  • Organized meetings between executives and outside vendors or clients.
  • Oversaw the maintenance of office equipment, supplies, and facilities.
  • Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
  • Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
  • Reviewed contracts prior to signing them in order to protect the interests of the organization.
  • Monitored department budgets by tracking expenses against allocated funds.
  • Monitored office inventory to maintain supply levels.
  • Directed and oversaw office personnel activities.
  • Tracked and analyzed expenditures to deliver budgets and financial reports.
  • Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
  • Organized and maintained documents, files and records.
  • Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
  • Managed busy calendar for executive team, planning and preparing meetings and communications.

Executive Legal Assistant

Ark Ag Law, PLLC
Clarendon, AR
07.2008 - Current
  • Drafted, proofread and edited legal documents such as pleadings, motions, contracts and other correspondence.
  • Organized client files, maintained calendars and scheduled meetings.
  • Prepared expense reports, invoices and tracked payments for the law firm.
  • Acted as liaison between attorneys, clients and court personnel.
  • Reviewed incoming mail and correspondence for attorney review and action.
  • Compiled data for use in legal proceedings.
  • Performed administrative tasks including filing of documents with courts or agencies.
  • Assisted attorneys in preparing for trial by organizing exhibits, researching case law and summarizing depositions.
  • Greeted visitors to the office and provided them with information regarding services offered by the firm.
  • Answered telephone calls from clients or other members of the public seeking legal advice or assistance.
  • Maintained contact lists of witnesses, experts and opposing counsel.
  • Coordinated document production requests from outside parties involved in litigation matters.
  • Processed subpoenas issued by courts or other agencies requiring the production of documents.
  • Monitored deadlines set by courts or regulatory bodies related to specific cases being handled by the firm.
  • Prepared affidavits or verification forms required for submission to various government agencies.
  • Coordinated and scheduled meetings and telephone conferences.
  • Organized and maintained law libraries, documents and case files.
  • Met with clients and other legal professionals to discuss case details.
  • Handled telephone calls, meeting plans and conference organization requirements.
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Participated in client interviews, observed questioning process and documented information.
  • Filed clients' legal documents in relevant courts for processing.
  • Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Drafted legal complaints, summonses and interrogatories.
  • Oversaw legal team appointments, hearings and depositions schedules.
  • Liaised between attorney and outside counsel, exchanging information.
  • Prepared and processed expense reports for reimbursing attorneys.
  • Coordinated the distribution of legal materials to other parties as required.
  • Arranged case files and maintained records and notebooks.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Drafted or reviewed legal documents and precedents to support case preparation.
  • Assisted in maintaining department attorney personnel files with utmost confidentiality.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Processed and distributed invoices to bill clients.
  • Organized and prioritized caseloads for attorneys.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Composed, edited and typed complex memos and reports with job-related software.

Education

High School Diploma -

Brinkley High
Brinkely, Arkansas
05-1983

Skills

  • Campaign execution
  • Report Writing
  • Advertising
  • Market forecasting
  • Complaint Management
  • Business Development
  • Team Training
  • Lead Development
  • Account development
  • Project Management
  • Customer Service
  • Client Relationship Management
  • Account Management
  • Preparing contracts
  • Schedule Management
  • Account Servicing
  • Data Analytics
  • Order Management
  • Teamwork and Collaboration
  • Statement Billings
  • Prioritizing workflows
  • Payment collecting
  • Client rapport
  • Accounts Payable/Receivable
  • Weekly Payroll
  • Customer Satisfaction
  • Invoice balancing
  • Client meetings
  • Account verification

Timeline

Account Manager

Ark Ag Law, PLLC
07.2008 - Current

Administrative Manager

Ark Ag Law, PLLC
07.2008 - Current

Executive Legal Assistant

Ark Ag Law, PLLC
07.2008 - Current

High School Diploma -

Brinkley High

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Tammy Reynolds