Tammy Rogers
Splendora,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
30
30
years of professional experience
Work History
Administrative Assistant
Montgomery County Commissioner Precinct 4
New Caney, TX
01.2019 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Manage front office personnel and Facility Coordinators at the Senor Center
- Reconcile Daily Payments and run reports
- Complete daily work requests
- Payroll Admin duties
Clerk
Justice Of The Peace Pct. 4
New Caney, TX
06.2018 - 01.2019
- Interacted with customers by phone, email or in-person to provide information.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Data entry for Judge during court
- Data entry for tickets received
- Internal audit of receipts
- Processed mailed in payments
Regional Business Manager
Northland Communications
Corsicana, TX
08.2015 - 06.2018
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Effectively supervised staff of 15 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Evaluated employee performance on quarterly basis and conveyed constructive feedback to improve skills.
- Optimized processes and supervised 15 employees.
- Supervised and performed human resource management functions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Office Manager
Northland Communications
New Caney, TX
09.1991 - 07.2014
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Evaluated employee records and productivity to complete employee evaluations.
- Developed standard operating procedures for all administrative employees.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
Education
No Degree - Business Administration
Texas School of Business
Houston, TXHigh School Diploma -
Sweeny High School
Sweeny, TX05.1982
Skills
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Data Entry
- Multitasking Abilities
- Excellent Communication
- Dependable and Responsible
- Attention to Detail
- Good Telephone Etiquette
- Organization and Time Management
- Planning and Coordination
- Active Listening
- Decision-Making
- MS Office
Timeline
Administrative Assistant
Montgomery County Commissioner Precinct 4
01.2019 - Current
Clerk
Justice Of The Peace Pct. 4
06.2018 - 01.2019
Regional Business Manager
Northland Communications
08.2015 - 06.2018
Office Manager
Northland Communications
09.1991 - 07.2014
No Degree - Business Administration
Texas School of Business
High School Diploma -
Sweeny High School
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