Tammy Romano
Property Manager
Savannah,GA
Summary
Detailed Property Manager offers administrative and financial analysis expertise paired with excellent communication and time management skills. In-depth knowledge of conflict resolution and mediation techniques. Focused on successfully handling daily operations of rental properties.
Overview
8
8
years of professional experience
Work History
Community Director
RangeWater Real Estate
Savannah , GA
2022.01 - Current
- Handled resident complaints and expedited maintenance requests.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Collected monthly assessments, rental fees, deposits and payments.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Exercised direct supervision over property staff.
- Built relationships with service vendors and submitted associated billing statements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Prepared monthly reports detailing financial performance data such as revenue growth, expenses incurred.
- Implemented cost-cutting measures where appropriate in order to reduce overhead costs without compromising quality standards.
Assistant Property Manager
West Shore LLC
Savannah , Georgia
2020.10 - 2022.01
- Handled resident complaints and expedited maintenance requests.
- Collected monthly rental fees, deposits and payments.
- Developed strong, professional relationships with residents by delivering exemplary service and engagement.
- Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
- Conducted tours of vacancies with prospective tenants.
- Explained policies and procedures to tenants and enforced rules.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
Property Manager
Konter Homes
Savannah , Georgia
2018.06 - 2020.08
- Exercised direct supervision over property staff.
- Facilitated tenant paperwork processing and verification.
- Issued non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Handled resident complaints and expedited maintenance requests.
- Evaluated current staff members' performance levels in order to determine training needs or staffing changes if required.
- Analyzed market conditions regularly to identify opportunities for improving operational efficiency.
- Developed marketing plans to promote vacant units through various channels such as online listings or print media ads.
- Built relationships with service vendors and submitted associated billing statements.
Assistant Property Manager
Capital Crest Apartments
Savannah , GA
2016.09 - 2018.06
- Prepared monthly financial reports for review by the property manager.
- Processed applications received from prospective tenants verifying credit history, employment status.
- Reviewed existing lease documents making sure that they are up to date and compliant with local laws.
- Assisted property manager in leasing and marketing activities.
- Initiated eviction proceedings when necessary according to state law guidelines.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Addressed resident concerns promptly and professionally.
- Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Education
Associate of Science - Business Administration
Louisiana Delta Community College
Monroe, LA1990-03
Skills
- Property Management
- Vendor Management
- Tenant relations
- Staff Management
- Business Administration
- Maintenance Scheduling
- Financial budgeting and reporting
- Knowledge of leasing and market conditions
- Multi-family property management
- Tenant and eviction laws
Affiliations
- Charity work- Humane Society.
- Softball Assistant Coach for recreational department.
Accomplishments
Customer Service Excellence Award.
Property Manager of the Year Award.
Proficient
- Yardi
- Onesite
- Resman
- Entrata
- Excel
- Word
- Landlord Tenant Laws
- Accounts Receivable
- Accounts Payables
- Customer Service
Timeline
Community Director
RangeWater Real Estate
2022.01 - Current
Assistant Property Manager
West Shore LLC
2020.10 - 2022.01
Property Manager
Konter Homes
2018.06 - 2020.08
Assistant Property Manager
Capital Crest Apartments
2016.09 - 2018.06
Associate of Science - Business Administration
Louisiana Delta Community College
Similar Profiles
Jossenia Pomare-AugustineJossenia Pomare-Augustine
Leasing Professional at Emory Point | Greystar and Rangewater Real EstateLeasing Professional at Emory Point | Greystar and Rangewater Real Estate
ALEXANDRIA SEALYALEXANDRIA SEALY
Property Manager at RangeWater Real EstateProperty Manager at RangeWater Real Estate
Ashlee MillerAshlee Miller
Community Manager at Rangewater Real EstateCommunity Manager at Rangewater Real Estate