Tammy Russell

• Operated machinery for meat processing, ensuring adherence to safety guidelines.
• Assisted in packaging and labeling products for distribution.
• Maintained cleanliness of workstations to uphold hygiene standards.
• Collaborated with team members to meet daily production targets.

• Developed comprehensive insurance policies tailored to client needs.
• Conducted thorough risk assessments to determine optimal coverage options.
• Educated clients on policy details, benefits, and claims processes.
• Managed client relationships, ensuring high levels of satisfaction and retention.
• Trained junior agents on sales techniques and customer service best practices.
• Implemented strategies to improve operational efficiency within the agency.
• Built strong relationships with clients through consistent communication and excellent customer service.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Maintained high standards of customer service by building relationships with clients.

Oversaw functionality of multifunction computer system.

Handled multi-system telecommunication lines effectively.

Updated database with new patient entries.

Completed documentation for deceased patient files.

Managed employee schedules and payroll efficiently.

Managed inventory processes for hospice nurse equipment.

Arranged healthcare visits for individuals in hospice care.

Engaged in one-on-one discussions with family members of hospice patients to explain ongoing care processes.