Tammy S. Davis
Vancouver
Summary
With over 35 years of diverse experience in customer service in the grocery industry, including vendor experience and real estate transactions with multitasking timelines, I have developed a strong skill set in navigating field work and managing high emotions in an eviction specialist role. This has provided me with valuable insights into various industries. In addition, my years of involvement in volunteer work have broadened my perspective and knowledge. Transitioning into the real estate business has sharpened my unwavering dedication and strong work ethics, driving me towards a successful career. I am eager to demonstrate my exceptional ability to adapt quickly, provide friendly customer service, and actively listen to clients' needs. As a professional with a strong background in customer interactions and service solutions, I am highly skilled in conflict resolution, communication, and problem-solving. My focus is always on ensuring customer satisfaction and loyalty through efficient and empathetic service. I am an effective team collaborator who can adapt to changing needs while consistently striving to achieve results. Known for reliability, a strong work ethic, and a proactive approach, I am committed to meeting both customer and organizational goals.
Overview
33
33
years of professional experience
Work History
Volunteer Firefighter
Skamania County Firestation #6
11.2024 - Current
- Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
- Collaborated closely with fellow firefighters to ensure smooth communication and coordination during emergencies.
- Increased public awareness about fire safety through participation in community events
- Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Associate Agent
Redfin Real Estate
02.2014 - Current
- Proactively identified areas for business growth by researching emerging trends in targeted markets.
- Developed extensive knowledge of local zoning regulations and building codes, helping clients avoid potential pitfalls during property selection.
- Negotiated favorable contract terms for clients, securing advantageous deals in their home searches.
- Streamlined internal processes for increased efficiency in document preparation and submission.
- Strengthened client relationships by providing exceptional customer service and addressing concerns promptly.
- Collaborated with team members to develop customized marketing materials for individual client needs.
- Spearheaded initiatives to improve agent training, resulting in higher overall productivity levels.
- Prioritized time management effectively while juggling multiple tasks simultaneously, ensuring all deadlines were met without compromising quality.
- Organized successful open houses that attracted potential buyers and generated interest in listed properties.
- Informed clients of policies and procedures.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
Equine Search and Rescue
Dauntless Equine Search and Rescue
02.2016 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Ran a successful fundraiser for the team that bought new gear for the horse and rider teams
Real Estate Agent
RE/MAX Equity Group
02.2008 - 02.2014
- I am a hard working Self-employed worker that works under a great firm RE/MAX Equity Group
- Managing my career, time & clientele
- Hard worker
- Multi-tasking
- Marketing
- Team player
- Computer, Internet & phone skills
- Reliable
- Self-motivated
- Customer service orientated
- Problem solver
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
- Advised clients on market conditions and property value for informed decision-making.
- Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times.
- Strengthened professional reputation through consistently positive client reviews and referrals from satisfied customers.
- Utilized advanced technology tools such as virtual tours to showcase properties more effectively, attracting more potential buyers online.
- Boosted sales figures significantly, utilizing in-depth market analysis to price properties competitively.
- Guided first-time homebuyers through purchasing process, making it less daunting and more understandable.
- Tailored communication style to meet diverse client needs, building trust and rapport.
- Organized open houses that showcased properties effectively, leading to increased interest and offers.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
Family Program Coordinator
Air Force- unit 142 SFS
08.2008 - 03.2013
- I was a family program coordinator for my husbands unit with helping families when the spouse leaves for a deployment, making sure all their needs are met and giving them resources when needed
- Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
- Spearheaded to revive the volunteer family program for the families of the units recognition program that boosted volunteer retention and engagement that gained acknowledgement from the upper leadership.
Server
Dantes'/Leonardos Italian Cafe
07.2002 - 09.2007
- Company Overview: family owned restaurant
- I served part time with this family owned restaurant & became like family to the owners & co-workers
- Strong communication skills a must
- Multi-tasking
- Taking orders
- Multitasking
- Prep & food quality
- Customer service
- Cashiering
- Cleaning & set-up
- Serving alcohol & adhering to the laws
- Optimistic attitude
- Team motivator
- Family owned restaurant
Field Sales Rep
Tree of life- Gourmet Awards foods
06.2001 - 02.2007
- I worked as a sales rep
- For the above distribution company
- This was my own route ordering & stocking our product, quality control & route management
- Time management
- Ordering, making cut off times and submitting orders
- Product quality
- Check-in & receiving
- Customer service
- Inventory
- 10-key
Cashier
Albertsons
11.1991 - 02.2001
- I started out as a courtesy clerk that worked my way up to cashier then meat-deli manager & non-foods assistant/manager
- I worked all areas in this company with a love for the customers and crew
- Mt
- Deli manager
- Customer service
- Cashier
- Inventory
- Freight
- Receiving
- Ordering & throwing loads
- Date accuracy on product
- Working & operating back room machines
- Team player
- Self motivated
- Reliable
Volunteer
Trauma Intervention Program
01.2000 - 01.2001
- I volunteered for this great program that helps families of trauma victims during a traumatic event
- Working with police & fire dept
- On calls when needed
Education
High school -
Stadium High school
Tacoma, WAOffice systems spec -
Bates Voc Tech
Tacoma, WA06.1990
Skills
- Microsoft Word
- Microsoft Office
- PowerPoint
- Excel/Sheets
- 10-key
- Type 50 WPM
- First aid and CPR
- Public safety and security
- Leadership and supervision
Accomplishments
Successfully put a Fundraising event together and ran it smooth raising over $20k for the small & rural Fire station. Purchasing essential equipment like jaws of life, fire gear and breathing aperatis for the team
Hobbies and Interests
My Husband & 3 kids are my first love. I have a second passion & hobby which is horses. I ride for the sheer pleasure and peacefulness of it but I have a five year goal to join the Equine search & rescue team.
Family Program Coordinator - 142nd Security Forces Unit
Successfully ran the 142nd Security Forces Family Program with a partner. Navigating families of deployed spouses during deployments offering both emotional and hands on support. putting together Group functions and events for families, navigating changes and keeping communications current with the families and unit. I have put together many meal trains for friends and people
Timeline
Volunteer Firefighter
Skamania County Firestation #6
11.2024 - Current
Equine Search and Rescue
Dauntless Equine Search and Rescue
02.2016 - 03.2019
Associate Agent
Redfin Real Estate
02.2014 - Current
Family Program Coordinator
Air Force- unit 142 SFS
08.2008 - 03.2013
Real Estate Agent
RE/MAX Equity Group
02.2008 - 02.2014
Server
Dantes'/Leonardos Italian Cafe
07.2002 - 09.2007
Field Sales Rep
Tree of life- Gourmet Awards foods
06.2001 - 02.2007
Volunteer
Trauma Intervention Program
01.2000 - 01.2001
Cashier
Albertsons
11.1991 - 02.2001
Office systems spec -
Bates Voc Tech
High school -
Stadium High school
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