Tammy Seda
Mandan,ND
Summary
Dynamic Sterile Processing Technician with proven expertise in steam sterilization and decontaminating surgical instruments at Sanford Medical Center. Recognized for enhancing operational efficiency and maintaining rigorous safety protocols. Strong collaborator with a commitment to continuous improvement and training, ensuring the highest standards of infection control and patient safety.
Experienced with sterilization techniques critical to maintaining safe clinical environment. Utilizes decontamination procedures to ensure all instruments meet stringent cleanliness standards. Knowledge of regulatory compliance and best practices in infection control.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Sterile Processing Technician
Sanford Medical Center
11.2016 - Current
- Assisted in sterilizing surgical instruments and equipment using automated systems.
- Learned proper handling and cleaning techniques for various medical tools.
- Supported inventory management by organizing and tracking sterile supplies.
- Adhered to safety protocols and infection control measures during processing tasks.
- Collaborated with team members to ensure timely availability of sterile items.
- Maintained accurate records of sterilization processes and equipment maintenance.
- Engaged in continuous training on best practices for sterile processing procedures.
Administrative Coordinator
United Tribes Technical College
05.2014 - 06.2016
- Coordinated scheduling and logistics for meetings, optimizing time management across departments.
- Developed and maintained efficient filing systems, enhancing document retrieval speed and accuracy.
- Managed vendor relationships, ensuring quality service delivery and compliance with contractual obligations.
- Streamlined communication processes, fostering collaboration among team members and improving information flow.
Merchandise Supervisor
Walmart
10.2005 - 03.2014
- Supervised daily merchandise operations to ensure optimal stock levels and product presentation.
- Trained and mentored staff on inventory management best practices and merchandising standards.
- Analyzed sales data to identify trends, adjusting merchandising strategies accordingly.
- Collaborated with procurement teams to optimize product selection based on customer preferences.
- Implemented visual merchandising techniques that enhanced the shopping experience and drove sales growth.
- Conducted regular store audits to maintain compliance with company policies and procedures.
- Developed training materials to improve team performance in merchandise handling and customer service.
- Led cross-functional initiatives aimed at enhancing operational efficiency and reducing costs in merchandise management.
- Promoted a positive work environment among staff members through open communication channels, fostering teamwork spirit across all departments.
- Reviewed store layouts regularly to maximize space usage efficiency without compromising aesthetics or functionality.
- Reorganized displays to match updated planograms.
- Boosted sales by strategically organizing merchandise displays and implementing promotional campaigns.
- Assisted customers with inquiries or concerns, ensuring their satisfaction with store offerings or resolving any issues promptly.
- Coordinated cross-functional teams to execute seasonal resets and new product launches in a timely manner.
- Managed inventory levels by conducting regular audits and coordinating with the purchasing department for timely replenishments.
- Established clear sales goals and motivated staff to meet objectives.
- Trained, mentored and oversaw team members to drive performance and sales excellence.
- Upheld company merchandise standards with all displays and promotions.
- Analyzed sales data to identify trends and adjust merchandise strategies accordingly for optimal results.
- Reduced shrinkage by implementing loss prevention measures and closely monitoring store activities.
Server
Knights Casino
10.1995 - 05.2005
- Delivered exceptional customer service, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring timely delivery to patrons.
- Trained new staff on service protocols and restaurant policies, fostering a collaborative environment.
- Resolved guest complaints promptly, maintaining positive dining experiences and relationships.
- Collaborated with kitchen staff to ensure accurate order preparation and dietary requirements.
- Implemented upselling techniques that increased average check totals through product recommendations.
- Monitored dining area for cleanliness and organization, adhering to health and safety standards.
- Assisted in inventory management, tracking supplies to support operational efficiency and reduce waste.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Education
Associate of Applied Science - Business Management
United Tribes Technical College
Bismarck, ND05-2007
Skills
- Steam sterilization
- Decontaminating surgical instruments
- Decontamination procedures
- High-level disinfection
Certification
- SPT - Sterile Processing Technician
Timeline
Sterile Processing Technician
Sanford Medical Center
11.2016 - Current
Administrative Coordinator
United Tribes Technical College
05.2014 - 06.2016
Merchandise Supervisor
Walmart
10.2005 - 03.2014
Server
Knights Casino
10.1995 - 05.2005
Associate of Applied Science - Business Management
United Tribes Technical College