Summary
Overview
Work History
Skills
Timeline
Generic

Tammy Serres

Toledo,Ohio

Summary

Expert Food Handler and Lead Production Specialist effective at working in fast-paced environments, using sound judgment to make accurate decisions with little supervision. Monitors, maintains and repairs equipment to meet productivity standards and create exceptional results. Focused on team, customer and company needs.

Very dependable, I worked consistently during snow storms, covid 19, and many different shifts.

Overview

10
10
years of professional experience

Work History

Deli Worker/Associate

Walmart
11.2021 - 08.2023
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
  • Learned other teammates' work tasks to train as backup.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared and cooked chicken following specific food safety instructions.
  • Broke down kitchen and did full kitchen cleanup.

Lead Production Food Packaging

Hearthside Food Soulutions
10.2013 - 11.2021
  • Place product in trays, bags, cartons or containers.
  • Perform required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Perform assignments on all lines and rotates to all line positions.
  • Visually identify quality or bad product before and after it is packed. Remove/sort unacceptable product.
  • Follow Good Manufacturing Practices (G.M.P.’s) at all times.
  • Verbally communicate instructions, problems, etc. to co-workers and supervisors.
  • Work with minimal supervision and at times independently.
  • Comply with all safety, health and environmental regulations as prescribed by law.
  • Broke down, cleaned, and sanitized work stations at end of shift.
  • Performed Security, greeting employees, and cleaning during down time. March 2020 - Nov. 2021.

Skills

  • Managing and Preparing Large Orders
  • Customer Service
  • Cleaning and Sanitizing
  • Temperature Assessments
  • Equipment Inspection
  • Food Safety and Quality
  • Line Shut Down Procedures
  • Quality-Controlled Environment

Timeline

Deli Worker/Associate

Walmart
11.2021 - 08.2023

Lead Production Food Packaging

Hearthside Food Soulutions
10.2013 - 11.2021
Tammy Serres