Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Sheltra

Hyde Park,Vermont

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

25
25
years of professional experience

Work History

Salon Supervisor

Topnotch Resort & Spa
Stowe,, Vermont
01.1999 - Current
  • Regularly evaluated customer feedback to identify areas of improvement in services or products offered by the salon.
  • Developed policies and procedures to ensure customer satisfaction and safety standards were met.
  • Monitored employee performance to ensure quality services were delivered consistently.
  • Analyzed financial data on a weekly basis to make informed decisions about budgeting and expenditures.
  • Ensured compliance with state regulations regarding cosmetology practices.
  • Oversaw inventory control for retail products and supplies.
  • Performed regular maintenance checks on equipment used in the salon to ensure safe operation.
  • Coordinated meetings between staff members, owners, suppliers, and other stakeholders as needed.
  • Conducted interviews with prospective employees prior to hiring decisions being made.
  • Managed daily salon operations, including scheduling appointments, customer service, and staff management.
  • Negotiated contracts with vendors for supplies, equipment, and other resources necessary for daily operations.
  • Trained and supervised staff on proper customer service techniques and product knowledge.
  • Worked with diverse customers to provide satisfactory cuts and styles appropriate to individual ages, tastes and style preferences.
  • Handled staff development, budgeting and supply ordering.
  • Established and updated schedules to meet expected coverage demands and capitalize on individual employee expertise.
  • Consistently recognized by management for providing superior customer service.
  • Trained and mentored team members to achieve optimal performance and meet challenging business targets.
  • Placed inventory orders, monitored shelf stock and tracked expenses.
  • Conducted regular meetings to brief employees about salon's success and announce sales goals.
  • Enforced safety procedures in accordance with facility policies and government regulations.
  • Scheduled employees and made sure all shifts had adequate coverage.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Inspected work areas and operating equipment and confirmed cleanliness and maintenance.
  • Recruited, hired, evaluated and disciplined service staff members.
  • Understood operations of each service area, helped during busy times and stayed current with work processes.

Education

VT Cosmetology License - Cosmetology

O'Brien's School of Cosmetology
Burlington, WY
05-1998

High School Diploma -

Lamoille Union High School
Hyde Park, VT
06-1985

Skills

  • Team building
  • Customer Service
  • Quality Assurance
  • Organization
  • Verbal Communication
  • Organization and Time Management
  • Computer Skills
  • Dependable and Responsible

Timeline

Salon Supervisor

Topnotch Resort & Spa
01.1999 - Current

VT Cosmetology License - Cosmetology

O'Brien's School of Cosmetology

High School Diploma -

Lamoille Union High School
Tammy Sheltra