Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Shepherd

Vancouver

Summary

I have many years in customer service whether it be with the public or within the company I was employed at. I can easily adapt to new procedures and pride myself in maintaining a professional attitude and an organized work area.

Overview

2023
2023
years of professional experience

Work History

Lead/OVL PTS/Process Technican

Wafertech
04.2002 - 06.2022

As a PS (production specialist) I was responsible for operating manufacturing tools to process wafers and alert PTS/Lead or Technician of any issues.


As PTS (production training specialist) I received additional training on metrology tools and was in charge of modifying/creating new recipes and ensuring data was within limits. This also included training new hired on this specific tool set.


As Lead I was responsible for overlooking the area of approximately 20 PS's to ensure their tool sets were up and processing at all times and to assist with any questions or issues they may have.


As a Process technician, I worked in the engineering group to handle the recovery of any faulted tools to confirm the remaining process for the wafers was completed with the correct paramaters.

Assistant Manager

Park Crest Apartments
1998 - 2001

Showed potential renters available and vacant units. Scheduled any and all repairs for units with the maintenance team. Managed the grounds and pool/recreation areas along with the office and staff. Collected all rent checks and fielded phone calls and walk in questions from potential and current residents.

Office Assistant

Dal Tile
1994 - 1997

Handled incoming phone calls along with walk in customers to our show room in selecting material for their home projects.


Worked with over 200 other locations to bring in specific material for any contractors to our location.


Filled orders for numerous contractors as well as handling our 2 biggest customers per request.


Secretary Coordinator

United States Army Chaplain Center and School
1989 - 1994

Handled incoming calls professionally while directing callers to appropriate personnel quickly for a staff of approximately 10 individuals.


Managed filing system and all correspondence for the group including typing all documents as needed.


Schedule meetings and appointments for entire group.


Education

High School Diploma -

Jackson Memorial High School
Jackson, NJ
01-1988

Skills

  • Effective communication
  • Organization
  • Computer skills
  • Customer service

Timeline

Lead/OVL PTS/Process Technican

Wafertech
04.2002 - 06.2022

Assistant Manager

Park Crest Apartments
1998 - 2001

Office Assistant

Dal Tile
1994 - 1997

Secretary Coordinator

United States Army Chaplain Center and School
1989 - 1994

High School Diploma -

Jackson Memorial High School