Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tammy Shipman

Richmond,VA

Summary

Passionate Teacher with experience developing and implementing diverse curriculums covering wide range of subjects. Highly skilled at motivating students through positive encouragement and reinforcement of concepts via interactive classroom instruction and observation. Successful in helping students develop strong literacy, numeracy, social and learning skills. Dependable Teacher with success providing educational assistance and instruction to various levels of learners. Committed to providing students with necessary tools to achieve academic goals, instilling love of learning, and cooperative teamwork.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Site Coordinator

CAP UP (Summer Job)
Richmond, VA
05.2022 - Current
  • Plan, schedule and execute activities related to music and STEM development that engage youth participants
  • Ensure staff engagement and participation with youth are appropriate
  • Ensure meal service according to Meals 4 Kids regulations
  • Oversee and provide guidance to staff
  • Develop, organize and carry out activities and cultural enrichment daily that will engage participants in developing positive attitudes towards life
  • Work with staff along with guest educators, musicians, parents and others daily to ensure program is a success
  • Recruit and maintain participants for the program
  • Always establish and maintain rules for appropriate conduct of staff and participants

THERAPEUTIC MENTOR/THERAPEUTIC AIDE

Intercept Health
Richmond, VA
05.2018 - Current
  • Assessed cognitive abilities, physical, and emotional needs of clients to determine appropriate interventions.
  • Visited individuals in homes and attended group meetings to provide information on agency services, requirements and procedures.
  • Interviewed clients and family members to obtain key information for case planning and management.
  • Created plans and communicated deadlines to ensure projects were completed on time.
  • Obtained and supplied information to coordinating agencies to provide best possible

LEAD TEACHER/MULTI-PURPOSE TEACHER

Tuckaway Child Development Center
Richmond, VA
06.2018 - 11.2021
  • Organized rooms in line with current educational thinking to maximize educational opportunities for students.
  • Maintained patience and level-headedness in diverse situations to support student development and personal growth.
  • Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
  • Planned and implemented different daily activities to enhance overall development and growth of every student.
  • Created after-school program to enhance student involvement in school processes.

CUSTOMER SERVICE REPRESENTATIVE

Foot And Ankle Specialists Of VA.
Richmond, VA
06.2015 - 03.2018
  • Provided primary customer support to internal and external customers.
  • Updated account information to maintain customer records.
  • Processed customer adjustments to maintain financial accounts.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Trained staff on operating procedures and company services.
  • Trained new personnel regarding company operations, policies and services.
  • Responded proactively and positively to rapid change. Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Educated customers about billing, payment processing and support policies and procedures.

CUSTOMER SERVICE SPECIALIST

Bon Secours
Richmond, VA
02.2011 - 04.2015
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Complied with company policies and procedures by encouraging positive and effective work environment among employees.
  • Developed customer service improvement initiatives to decrease customer wait times.
  • Maintained and managed customer files and databases.
  • Updated account information to maintain customer records.
  • Responded to customer requests for products, services and company information.
  • Processed customer adjustments to maintain financial accounts.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Education

License - Ministry

MOLTEN Bible Insitute
Richmond, VA
04.2018

High School Diploma -

Highland Springs High School
Highland Springs, VA
06.1986

Skills

  • Childcare needs
  • IEP support
  • Team Building
  • Compliance understanding
  • Training and mentoring
  • Lesson Planning
  • Safety awareness
  • Child development
  • Skilled community-based case manager
  • Knowledge of medical and psychiatric terminology
  • Attention to Detail
  • Multitasking Abilities
  • Teamwork and Collaboration
  • Flexible and Adaptable

Certification

  • Licensed Minster
  • CNA
  • CPR/First Aide

Timeline

Site Coordinator

CAP UP (Summer Job)
05.2022 - Current

LEAD TEACHER/MULTI-PURPOSE TEACHER

Tuckaway Child Development Center
06.2018 - 11.2021

THERAPEUTIC MENTOR/THERAPEUTIC AIDE

Intercept Health
05.2018 - Current

CUSTOMER SERVICE REPRESENTATIVE

Foot And Ankle Specialists Of VA.
06.2015 - 03.2018

CUSTOMER SERVICE SPECIALIST

Bon Secours
02.2011 - 04.2015

License - Ministry

MOLTEN Bible Insitute

High School Diploma -

Highland Springs High School

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