Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Shockley

Lindenwold ,NJ

Summary

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Accomplished manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.


Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Wendy's
01.2014 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Education

Bachelor of Science -

University of Phoenix
Az
05.2016

Skills

  • Strategize Business Plans
  • Budgeting and Cost Control
  • Incident Reports
  • Inventory Tracking and Management
  • Answering Customer Questions
  • Performance Monitoring and Evaluation
  • Verbal and Written Communication
  • Customer Service
  • Management Training
  • Answering phones/ using a headset to speak to customers

Timeline

Assistant Store Manager

Wendy's
01.2014 - Current

Bachelor of Science -

University of Phoenix
Tammy Shockley