Summary
Work History
Education
Skills
Timeline
Generic

Tammy Singletary

Avon Park,FL

Summary

Dynamic sales professional with a proven track record at Ross Dress for Less, as well as ARC Resale, excelling in customer service and cash handling accuracy. Skilled in building rapport and exceeding sales goals, I drive customer satisfaction and loyalty. Adept at implementing feedback and promoting products, I enhance team collaboration and streamline operations for optimal efficiency.

Work History

Sales Associate

ARC Resale
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Front End Supervisor

Ross Dress for Less
2014 - 2018
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Streamlined checkout processes for increased efficiency, resulting in shorter wait times for customers.
  • Implemented improved cash handling procedures, reducing discrepancies and ensuring accurate financial records.
  • Fostered strong communication between front-end team and other departments, improving overall store operations.
  • Addressed and resolved customer complaints, restoring customer confidence and loyalty.

Education

High School Diploma -

Sebring High School
Sebring, FL
06.1985

Skills

  • Customer service
  • Teamwork and collaboration
  • Cash handling accuracy
  • Building rapport
  • Sales goals attainment
  • Product promotions

Timeline

Sales Associate

ARC Resale

Front End Supervisor

Ross Dress for Less
2014 - 2018

High School Diploma -

Sebring High School