Tammy Smith
Firestone
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
30
30
years of professional experience
Work History
Front End Cashier
Walmart
07.2024 - 12.2025
- Reliable and customer-focused cashier with experience processing transactions accurately, providing friendly service, and maintained cleanliness and organization of checkout area in a fast-paced retail environment.
- Trained new cashiers on register operations and customer service protocols, fostering team development.
Front End Cashier
Grocery Outlet
09.2023 - 04.2024
- Dependable and friendly cashier, skilled in accurately handling transactions, assisting customers, and maintaining a clean and efficient checkout area while working in a fast-paced retail environment.
- Processed customer transactions efficiently, ensuring accurate cash handling and register balancing.
- Assisted customers in locating products and resolving inquiries to enhance shopping experience.
Customer Service
Gap, Inc
10.2017 - 06.2023
- Deliver consistent customer experience by providing efficient and timely resolutions by phone, email and chat.
- Utilize effective time management skills to handle multiple customers in a fast-paced environment.
- Act as a customer advocate by resolving complex concerns in an accurate and timely fashion.
- Demonstrate ability to make good business decisions aligned with brand values.
- Facilitated customer service initiatives by addressing inquiries promptly and professionally.
Education
High School Diploma -
San Marin High School
Novato, CAEarly Childhood Education
Sierra Community College
Rocklin, CASkills
- Time Management
- Communication
- Work ethic and integrity
- Quick learner
- Excellent customer service
- Reliability and punctuality
- Cash register operation
- Point of sale systems
- Patience and empathy
- Team player attitude
Timeline
Front End Cashier
Walmart
07.2024 - 12.2025
Front End Cashier
Grocery Outlet
09.2023 - 04.2024
Customer Service
Gap, Inc
10.2017 - 06.2023
High School Diploma -
San Marin High School
Early Childhood Education
Sierra Community College