Tammy Speakman
Rockbridge,OH
Summary
Dynamic operations leader with extensive experience at Franklin County Clerk of Courts, excelling in strategic planning and staff management. Proven track record in enhancing efficiency through innovative solutions and data analysis. Skilled in fostering employee relations and stakeholder engagement, driving continuous improvement initiatives that elevate organizational performance.
Overview
32
32
years of professional experience
Work History
Asst. Director of Legal Operations
Franklin County Clerk Of Courts
10.1993 - 09.2025
- Facilitated document preparation and filing processes to ensure compliance with legal standards.
- Coordinated office operations, improving workflow efficiency through effective communication strategies.
- Managed scheduling of court appearances, enhancing organizational effectiveness within legal proceedings.
- Supervised staff training initiatives, fostering professional growth and operational knowledge among team members.
Director of Operations
Franklin County Clerk Of Courts
10.1993 - 09.2025
- Streamlined operational processes to enhance efficiency and service delivery within court systems.
- Implemented technology solutions to improve case management and document tracking accuracy.
- Led cross-functional teams in developing strategic plans for court operations enhancement.
- Developed training programs for staff to ensure compliance with legal standards and operational procedures.
- Oversaw budget management, ensuring allocation aligned with departmental goals and operational needs.
- Analyzed workflow processes, identifying areas for improvement and implementing best practices across departments.
- Mentored junior staff, fostering professional growth and enhancing team performance through targeted coaching sessions.
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Defined, implemented, and revised operational policies and guidelines.
- Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Negotiated with vendors, suppliers and other stakeholders to acquire mutually beneficial contracts and agreement.
- Delivered exceptional customer experiences by implementing strategies focused on meeting evolving needs and expectations.
General Manager Deputy Director for Court of Appea
Franklin County Clerk Of Courts
10.1993 - 09.2025
- Streamlined workflow across departments to boost morale
- Managed budgeting and resource allocation, ensuring compliance with financial regulations.
- Led staff training programs, fostering professional development and enhancing team performance.
- Enhanced document management processes to boost retrieval speed and precision.
- Collaborated with community stakeholders to address legal inquiries and improve service accessibility.
- Analyzed operational data to identify trends, driving informed decision-making for resource optimization.
- Established policies and procedures that enhanced organizational effectiveness and accountability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and policies
- Implemented operational strategies and effectively built customer and employee loyalty.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Managed budget implementations, employee evaluations, and contract details.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Improved operational efficiency by streamlining workflow processes and adopting cutting-edge technology.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
- Fostered culture of continuous improvement, introducing regular review sessions that boosted team performance and morale.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
High School Diploma - Accounting And Business Administration
Northland High School
Columbus, OH06.1993
Skills
- Staff management
- Creative direction
- Strategic planning
- Data analysis
- Staff development
- Team operations
- Employee relations
- Task delegation
- Stakeholder engagement
- Operations management
Timeline
Asst. Director of Legal Operations
Franklin County Clerk Of Courts
10.1993 - 09.2025
Director of Operations
Franklin County Clerk Of Courts
10.1993 - 09.2025
General Manager Deputy Director for Court of Appea
Franklin County Clerk Of Courts
10.1993 - 09.2025
High School Diploma - Accounting And Business Administration
Northland High School