Tammy Stephen
Chateaugay
Summary
Dynamic Offender Rehabilitation Coordinator at NYSDOCCS, skilled in developing tailored rehabilitation programs and conducting comprehensive assessments. Proven ability in crisis intervention and emotional intelligence, fostering positive outcomes for diverse offender populations. Committed to enhancing life skills and advocating for educational resources, ensuring effective support throughout the rehabilitation journey. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Offender Rehabilitation Coordinator
NYSDOCCS- Upstate Correctional Facility
Malone
05.2022 - Current
- Developed rehabilitation programs tailored for diverse offender populations.
- Conducted assessments to identify individual needs and goals for rehabilitation.
- Facilitated workshops on life skills and coping mechanisms for inmates.
- Monitored progress of offenders in rehabilitation programs regularly.
- Maintained accurate records of inmate participation and progress in programs.
- Provided counseling services to help offenders address issues such as substance abuse, mental health, education and employment.
- Prepared and implemented individualized treatment plans for each offender.
- Monitored inmates' access to educational resources such as GED classes or college courses.
- Attended professional development workshops in order to stay abreast of current trends in offender rehabilitation practices.
- Conducted initial interviews with inmates to assess their rehabilitation needs.
- Collaborated with other professionals within the criminal justice system including probation officers, parole officers, court personnel.
- Facilitated group therapy sessions to promote positive communication skills among offenders.
- Provided crisis intervention services in order to de-escalate potential conflicts between inmates or staff members.
- Participated in weekly case management meetings with correctional facility staff members.
- Assessed inmate behavior and provided appropriate intervention techniques when needed.
- Created a safe environment that supported offender's recovery process by providing guidance and support on an ongoing basis.
- Observed emotional and physical conditions of inmates to identify and proactively address concerns.
Medical Assistant
Main Street Medical
Malone
04.2013 - 05.2022
- Answer and return phone calls
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients about medications, procedures and physician's instructions.
- Registered new patients into practice management software program accurately entering demographic information.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Perform annual wellness visit evaluations, provide counseling on health related conditions, alcohol abuse, drug abuse, and following proper diets
- Provide medical advice at the discretion of the provider
- Perform ekgs, and blood draws
- Create and provide policy and procedures for NCQA recognition
- Create and follow up on referrals to outside providers and services
- Work with insurance companies on obtaining prior authorizations for testing
- Work as the floor supervisor and lead team meetings
- Managed patient records using electronic health record systems.
- Educated patients on treatment plans and medication instructions.
- Scheduled appointments and coordinated patient follow-ups.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Collected, labeled and stored laboratory specimens properly prior to testing.
Parent skill builder
Citizens advocates
Malone
02.2014 - 04.2014
- Help build parenting skills for parents who lost custody of their children
- Help fill out applications for services needed
- Supervise visits between parents and children
- Document proof and recommendations for court proceedings
Medical Assistant
Dr. Joseph
Malone
01.2007 - 04.2013
- Triage patients
- Answer and return phone calls
- Create and follow up on referrals to other providers
- Work with insurance companies to obtain prior authorization
- Do blood draws
- Take vitals
- Perform fetal non stress tests
- Schedule surgical procedures
Education
B.A - Health and human services
Ashford University
09.2014
Associate in Science (AS) - Healthcare Administration
University of Phoenix-Online Campus
11.2011
High School Diploma -
Franklin Academy
Malone, NY05-2005
Certified Nurse Aide, Home Health Aide, EKG Tech, Phelbotomist, Alzheimer tech - Health Occupations
North Franklin Education Center
Malone, NY05-2005
Skills
- Rehabilitation program development
- Individualized treatment planning
- Crisis intervention techniques
- Conducting assessments
- Documentation accuracy
- Case management coordination
- Collaborative teamwork
- Emotional intelligence
- Policy analysis
- Behavior modification
- Education advocacy
- Peer support
- Life skills training
- Social services coordination
- Mental health assessment
Timeline
Offender Rehabilitation Coordinator
NYSDOCCS- Upstate Correctional Facility
05.2022 - Current
Parent skill builder
Citizens advocates
02.2014 - 04.2014
Medical Assistant
Main Street Medical
04.2013 - 05.2022
Medical Assistant
Dr. Joseph
01.2007 - 04.2013
B.A - Health and human services
Ashford University
Associate in Science (AS) - Healthcare Administration
University of Phoenix-Online Campus
High School Diploma -
Franklin Academy
Certified Nurse Aide, Home Health Aide, EKG Tech, Phelbotomist, Alzheimer tech - Health Occupations
North Franklin Education Center
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