Tammy Stephenson
Henderson,NV
Summary
Proven Account Manager with a solid background in accounting, team leadership and outstanding client satisfaction. I excel in multitasking, organizational efficiency, and operational excellence. I am eager to apply my keen eye for detail and strong organizational abilities to a dynamic new role.
Overview
37
37
years of professional experience
Work History
Account Manager
Ground Control Business Management
Los Angeles, CA
06.2017 - Current
- Performed basic accounting, payroll, and bookkeeping services for 11 clients, plus loan outs. There were 33 entities altogether.
- Prepared monthly, quarterly, and annual financial statements in accordance with firm guidelines.
- Coached, mentored, and trained team members in order to improve their job performance and prepare them to be promoted to Account Manager, if desired.
Veterinary Receptionist
Southern Tier Veterinary Associates
Vestal, NY
12.2014 - 05.2017
- Greeted clients and their pets upon arrival at the clinic.
- Answered incoming calls, scheduled appointments, and provided information to clients regarding services offered.
- Processed payments from clients including cash, credit cards, and checks.
- Assisted veterinarians with administrative tasks such as scheduling appointments and maintaining patient files.
- Provided customer service by answering questions related to pet care and medications prescribed by the veterinarian.
- Scheduled follow-up visits for pets requiring additional treatments or checkups after initial visit.
Education
Associate of Science - Biology
University of Louisville
Louisville, KY06-1994
Skills
- Account Management
- Teamwork and Collaboration
- Organizational Skills
- Multitasking
- Bank account reconciliations
- Payroll
- General Ledger Management
- Financial Reporting
- Client Relationship Building
- Problem Solving
- Time Management
Affiliations
- Pottery
- Painting
- Dog Training
Timeline
Account Manager
Ground Control Business Management
06.2017 - Current
Veterinary Receptionist
Southern Tier Veterinary Associates
12.2014 - 05.2017
Associate of Science - Biology
University of Louisville
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