Tammy Stinson

Support the recruitment process, typically providing administrative and operational support to a team of recruiters. Key responsibilities include badging, reviewing applications, conducting phone calls of potential applicants, preparing materials, providing updates to candidates of their application status, answering inquiries, entering and maintaining accurate data, assisting with recruitment events, and ensuring a positive candidate experience.

• Streamlined acquisition processes by implementing efficient organizational strategies and tools.
• Greeted applicants in with friendliness and professionalism.

• Identified opportunities for process automation, leading to increased efficiency and reduced manual workload for staff members.
• Managed daily operations, ensuring smooth workflow and optimal resource allocation across departments.
• Enhanced employee performance with focused training programs, coaching, and mentoring initiatives.
• Balanced competing priorities in a dynamic environment, ensuring timely completion of tasks while maintaining high standards for quality and safety.
• Increased customer satisfaction by implementing service improvements based on feedback analysis.
• Cultivated a positive work environment through open communication channels, encouraging collaboration, and fostering a culture of continuous improvement.
• Boosted operational efficiency by implementing cost-effective strategies and streamlining processes.
• Ensured regulatory compliance by maintaining up-to-date knowledge of industry standards and implementing appropriate policies and procedures.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Analyzed and reported on key performance metrics to senior management.
• Trained and guided team members to maintain high productivity and performance metrics.
• Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.