Summary
Overview
Work History
Education
Skills
Certification
Paddleboarding, Softball, Boating and Fitness
Timeline
Generic
Tammy Stowers

Tammy Stowers

North Port,FL

Summary

Accomplished leader with a proven track record at Howard's Pool World, Inc., enhancing operational efficiency and driving business growth. Expert in strategic planning and client relations, I excel in leadership and team building, ensuring high customer satisfaction and employee engagement. Achieved significant improvements in profitability and team performance through effective problem resolution and operations management.

Overview

21
21
years of professional experience
1
1
Certification

Work History

General Manager

Howard's Pool World, Inc.
04.2008 - Current
  • Managed budget implementations, employee reviews, training, and schedules.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Property Manager

JF, Terhune Inc.
04.2008 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Accounts Payable
  • Coordinated all Homeowners Insurance and Property Taxes
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.

Permitting and Closing Manager

SunQuest Homes
03.2004 - 03.2008
  • Assisted in preparing permit applications, ensuring accuracy and completeness of required documents.
  • Maintained a strong working knowledge of local, state, and federal regulations pertaining to permits, ensuring that all applications were in compliance.
  • Improved permit application processing times by streamlining workflows and implementing efficient procedures.
  • Monitored progress of permit applications through various stages, efficiently resolving any issues that arose during the process.
  • Collaborated with project managers to develop accurate timeline projections based on permitting requirements.
  • Developed and maintained a comprehensive database of permits, facilitating easy access to information for the team.
  • Stayed current on changing regulations and updated internal procedures accordingly to maintain compliance.
  • Provided exceptional customer service to clients throughout the permitting process, resulting in high satisfaction rates and repeat business.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Informed customers by mail or telephone of additional steps needed to obtain licenses.

Permit Manager

Pro Air Cooling And Heating
09.2003 - 03.2004
  • Streamlined the permit application process by implementing efficient systems and procedures.
  • Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
  • Performed routine data entry or document management.

Education

High School Diploma -

Venice Senior High School
Venice, FL
06.1993

Skills

  • Leadership and team building
  • Problem Resolution
  • Operations Management
  • Team Player
  • Efficient multi-tasker
  • Effective leader
  • Time Management
  • Training and coaching
  • Staff Management
  • Customer Relations
  • Customer Relationship Management
  • Verbal and written communication
  • Administrative Skills
  • Motivation
  • P&L Management
  • Client Relations
  • Deadline-oriented
  • Strategic Planning
  • Consistently meet goals
  • Purchasing
  • Business Development
  • Account Management

Certification

  • Employee Development Training -
  • Establishing a Powerful Mentor Program
  • Diversity, Equity & Inclusions in the Work Place

Paddleboarding, Softball, Boating and Fitness

On the weekends I like to go out on the water just paddle in the ocean. It is the most peaceful thing to do for me.

I have been playing softball for 12 years and I play weekly and occasional tournaments.

I like working out everyday it is good for selfcare.

Timeline

General Manager

Howard's Pool World, Inc.
04.2008 - Current

Property Manager

JF, Terhune Inc.
04.2008 - Current

Permitting and Closing Manager

SunQuest Homes
03.2004 - 03.2008

Permit Manager

Pro Air Cooling And Heating
09.2003 - 03.2004

High School Diploma -

Venice Senior High School

Similar Profiles

CREATE PROFILE
Tammy Stowers