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Account Manager/Quality & Education
- Strategy & Development, Geisinger System Services
- Actively influence and work on companywide cross functional continuous improvement projects that impact outcomes
- Excellent communicator through effective presentation delivery and concise written communications
- Transform data into insights presented to providers to ultimately drive actionable change
- Educate and train staff
- Proactive continuous outreach to practices that are not meeting quality goals to provide support and guidance to achieve optimal program participation and performance
- Develop and maintain ongoing professional relationships within and outside the organization
- Ability to learn, understand, and communicate complex information in virtual engagements
- Drive incremental improvements in provider satisfaction scores year over year
- Claims review and resolution
- Medication Assisted Treatment subject matter expert
- Lead on projects to implement new payment methodologies and data accuracy
