Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tammy Sullivan

Kingston,WA

Summary

Proven in enhancing patient and customer experiences through roles such as a Community Health Representative at Port Gamble S'Klallam Tribe, I leverage skills in client advocacy and problem-solving to improve community health outcomes. My approach fosters relationship building and effective conflict resolution, achieving significant improvements in service delivery and patient support. Currently a Re Entry participant I fully understand the struggles coming from incarceration and what it takes to leading a healthy and successful life

Overview

24
24
years of professional experience
1
1
Certification

Work History

Laundry Attendant

The Point Casino and Hotel
07.2024 - Current
  • Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
  • Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
  • Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
  • Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
  • Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
  • Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
  • Examined dried clothes to identify stains, tears and issues.
  • Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.

Cashier & Deli Cook

Hilltop 76 Grocery and Gas
06.2021 - 07.2024
  • Greeted customers entering store and responded promptly
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Streamlined prep processes by creating an effective workflow that reduced preparation time without compromising product quality.
  • Trained new staff members on proper cooking techniques, equipment usage, and safety protocols to maintain consistent performance levels across the team.
  • Fostered a positive work environment through teamwork, open communication, and constructive feedback among staff members.
  • Assisted in maintaining a well-stocked deli case by replenishing items as needed and rotating products to ensure freshness.
  • Consistently maintained food temperatures within safe ranges by monitoring cooking equipment settings throughout the day.
  • Operated and maintained grills, fryers and other cooking equipment.
  • Performed daily food preparation tasks by chopping, slicing and dicing various food and ingredients.
  • Adhered to strict food safety regulations and hygiene standards.
  • Checked freshness and quality of ingredients.
  • Monitored food temperatures for proper cooking and safe consumption.

Community Health Representative

Port Gamble S'Klallam Tribe
02.2001 - 06.2014
  • Consistently met or exceeded performance metrics by maintaining a high level of professionalism within the role.
  • Educated public on preventive measures such as diabetes and cancer screens to improve community health and reduce medical emergencies.
  • Effectively managed time during the workday, ensuring that all clients received timely attention and support.
  • Supported vaccine campaigns, organizing immunization clinics and educating the public on the importance of vaccinations.
  • Developed culturally sensitive educational materials tailored to diverse populations within the community, fostering better understanding of available health resources.
  • Enhanced patient care by facilitating access to medical services and resources within the community.
  • Improved community health by conducting regular home visits and providing health education to families.
  • Promoted healthy lifestyles among community members through the development and execution of wellness initiatives and workshops.
  • Maintained confidentiality and privacy during exams to comply with legal requirements and protect patient dignity.
  • Served as a liaison between healthcare providers and community members, ensuring effective communication and seamless service delivery.
  • Worked directly with patient treatment teams and participated in care coordination procedures.
  • Set up community health education and promotion programs to reduce chronic conditions.
  • Participated in health promotion campaigns to raise awareness of health issues.
  • Engaged clients in health-related activities to enhance overall well-being.
  • Transported or accompanied clients to scheduled health appointments or referral sites.
  • Achieved higher levels of satisfaction among clients by consistently offering compassionate care.
  • Facilitated health screenings with follow-up care to target specific issues.

Education

High School Diploma -

North Kitsap School District
Kingston, WA
06.1995

Skills

  • Substance abuse awareness
  • Client Advocacy
  • Legal System Navigation
  • Positive Attitude
  • Problem-Solving
  • Relationship Building
  • Patient support
  • Community Resources
  • Conflict Resolution

Certification

Port Gamble S'Klallam Tribe

Certificate of Completion

Chemical Dependency Outpatient Program

July 2024


Family Health Center

Certificate of Achievement

SUD Treatment Program

December 2023


Timeline

Laundry Attendant

The Point Casino and Hotel
07.2024 - Current

Cashier & Deli Cook

Hilltop 76 Grocery and Gas
06.2021 - 07.2024

Community Health Representative

Port Gamble S'Klallam Tribe
02.2001 - 06.2014

High School Diploma -

North Kitsap School District

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