Tammy Swangel
health professional
Laramie,WY
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
Summary
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
23
23
years of professional experience
Work History
Community Service Officer
City Of Missoula
Missoula, MT
01.2023 - 04.2023
- Patrolled assigned areas in a vehicle to ensure public safety and security.
- Assisted with traffic control during special events, such as parades or sporting events.
- Responded to calls for service from the public regarding suspicious activity or disturbances.
- Provided information to citizens on local laws and regulations, as well as community resources available.
- Issued citations for violations of local ordinances and state laws.
- Conducted investigations into criminal activities by collecting evidence, interviewing witnesses, and preparing detailed reports.
- Participated in neighborhood watch programs and crime prevention initiatives.
- Enforced parking regulations by issuing citations and towing vehicles when necessary.
- Performed searches of individuals suspected of violating local ordinances or state laws.
- Utilized radio communication systems to report incidents and receive instructions from dispatch personnel.
- Maintained logs of all activities performed while on duty.
Inventory Control Specialist
RDO Equipment
Missoula, MT
09.2022 - 01.2023
- Managed inventory by performing physical counts, identifying variances and reconciling records.
- Performed cycle counts on daily basis to immediately spot errors and apply remedies.
- Researched inventory-related discrepancies and made appropriate adjustments in inventory system.
- Researched inventory-related discrepancies and made appropriate adjustments in system.
- Investigated and resolved variances with inventory records.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Entered information into system to update status reports.
Case Manager
Youth Emergency Services
Gillette, WY
04.2007 - 10.2007
- Managed cases of troubled youth
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Collaborated with medical professionals to coordinate treatment plans for clients.
- Maintained accurate case records and documentation according to agency guidelines.
- Counseled clients on available resources within the community that could help meet their needs.
Certified Nurse Aide
Prairie Senior Living Complex
Colby, KS
2000 - 2002
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
Education
Associate of Arts - Political Science
05.2002
Skills
- Client Advocacy
- Group Therapy
- Utilization Review
- Referral Coordination
- Records Management
- Patient Support
- Family Education
- Report writing
- Service calls
- Ordinance enforcement
- Crisis intervention techniques
- Court procedures
- Community Relations
Volunteer Experience
- March of Dimes, Volunteer
- Shop With A Cop, Volunteer
- City of Gillete, Volunteer
- Bicycle Safety Rodeo, Volunteer
- Child Identification and Fingerprinting Safety program at Walmart, Volunteer
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Community Service Officer - City Of Missoula
01.2023 - 04.2023
Inventory Control Specialist - RDO Equipment
09.2022 - 01.2023
Case Manager - Youth Emergency Services
04.2007 - 10.2007
Certified Nurse Aide - Prairie Senior Living Complex
2000 - 2002
Colby Community College - Associate of Arts, Political Science