Versatile and dynamic, with a proven track record at Best Western Hotels & Resorts, I excel in soil preparation and team collaboration. Leveraging horticulture practices and exceptional time management, I've significantly enhanced operational efficiency and crop yield, demonstrating a commitment to excellence and continuous improvement in diverse roles.
Overview
2009
2009
years of professional experience
Work History
Agricultural Worker
Private Residence
Operated and serviced farm machinery, implements and farm vehicles.
Handled and moved various plants and produce using tractors and wheelbarrows.
Maintained a safe work environment by adhering to all safety protocols and training fellow workers on proper procedures.
Collaborated with other agricultural workers to complete tasks efficiently using teamwork and clear communication.
Irrigated farm soil and performed repairs and routine maintenance on pipes and pumps.
Operated various types of farm equipment proficiently for planting, cultivating, and harvesting purposes.
Increased overall operational efficiency through continuous process improvement initiatives that streamlined daily tasks.
Ensured optimal plant growth by monitoring weather conditions and adjusting care accordingly.
Conducted regular soil tests to monitor nutrient levels and inform fertilizer application decisions.
Enhanced soil fertility for increased production through proper nutrient management and organic composting practices.
Improved crop yield by implementing efficient irrigation techniques and effective pest control measures.
Supported research initiatives on the farm by collecting data on crop performance under varying conditions for analysis purposes.
Hotel Housekeeper
Best Western Hotels & Resorts
Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Contributed to the hotel''s reputation for cleanliness and comfort by providing exceptional service to all guests.
Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
Checked guest rooms to identify damages or maintenance needs and reported to supervisor for prompt response.
Promoted a safe working environment by following safety protocols and reporting any hazards or issues immediately.
Ensured a high standard of cleanliness by adhering to hotel guidelines and using proper cleaning techniques.
Promoted teamwork among fellow housekeepers through clear communication, shared responsibility, and mutual support during busy shifts or challenging situations.
Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
Consistently met or exceeded daily productivity goals while maintaining attention to detail in all cleaning tasks.
Enhanced guest satisfaction by maintaining clean and orderly hotel rooms and common areas.
Maintained an organized inventory of housekeeping supplies, ensuring adequate stock levels for daily operations and reducing unnecessary expenditures.
Reported damages, maintenance problems, safety issues, and potential hazards to management.
Improved guest satisfaction ratings through meticulous attention to detail when performing inspections of completed rooms before checkin.
Assisted in training new team members on hotel policies, procedures, and best practices for housekeeping tasks.
Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
Kept logs of cleaning activities to enable tracking history and maintain accurate records.
Reduced complaints by promptly addressing housekeeping issues and concerns raised by guests.
Reduced need for deep cleaning interventions by maintaining consistent and thorough daily cleaning schedule.
Housekeeping Supervisor
Broomhildas (self Owner
Trained and mentored all new personnel to maximize quality of service and performance.
Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
Collaborated with front desk staff to address guest concerns promptly, promoting an atmosphere of exceptional customer service.
Managed laundry sorting, washing, drying, and ironing.
Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.
Disposed of trash and recyclables each day to avoid waste buildup.
Implemented safety protocols for handling hazardous materials, reducing workplace accidents and ensuring compliance with OSHA regulations.
Maintained inventory levels of cleaning supplies and equipment, ensuring no disruptions in daily operations.
Enhanced appearance of public areas, implementing detailed deep-cleaning schedule.
Addressed customer feedback and complaints to maximize satisfaction.
Fair and Festival Vender
One Love Jamaica
Answered questions and assisted customers with item selection and location.
Met sales goals by offering excellent customer service.
Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
Set up displays and signage to attract customers and boost sales.
Boosted sales figures by identifying and capitalizing on emerging market trends.
Established long-term relationships with key clients by providing consistent, high-quality service.
Improved client satisfaction by quickly addressing and resolving service issues.
Met existing customers to review current services and expand sales opportunities.
Built relationships with customers and community to promote long term business growth.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Contributed to team objectives in fast-paced environment.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Set and achieved company defined sales goals.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Maintained current knowledge of evolving changes in marketplace.
Contributed to event marketing, sales and brand promotion.
Trained new employees on customer service, money handling and organizing strategies.
Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Jewelry Maker
Brothers Jeweler
Increased customer satisfaction by providing personalized design consultations and recommendations.
Optimized turnaround times for custom orders while maintaining superior quality through meticulous time management skills.
Maintained a clean and organized workspace to ensure safety and productivity during daily tasks.
Mentored junior craftsmen, sharing knowledge of specialized techniques and fostering professional growth within the team.
Established loyal clientele base through consistent delivery of exquisite jewelry pieces that exceeded expectations in design and execution.
Implemented sustainable practices within the workshop environment by recycling precious metals scrap material when possible.
Developed unique, high-quality jewelry pieces by mastering various crafting techniques, such as soldering, sawing, and stone setting.
Assisted customers with repair inquiries by evaluating damage or wear-and-tear issues, providing accurate quotes for restoration services.
Developed strong relationships with fellow artisans and industry professionals, fostering a collaborative environment for shared learning and growth.
Enhanced jewelry designs by incorporating innovative techniques and materials.
Fabricated pieces by hand and using specialized equipment.
Maintained equipment in good working order, completing adjustments and repairs to promote longevity.
Modified designs to meet client demands.
Created professionally staged images using special lighting and backgrounds to display pieces attractively.
Conducted in-depth research to identify sourcing for high-quality materials and stones at attainable pricing.
Worked with individual clients to design unique pieces, communicating effectively to establish vision and specifications.
Conferred with customers about jewelry preferences and sizing requirements to understand needs.
Created jewelry from materials such as gold or platinum and precious or semiprecious stones.
Estimated repair costs based on expected labor and materials requirements.
Conducted thorough inspections and cleanings of jewelry items to evaluate expected durability and construction quality.
Worked with twisted and damaged metal items to restore appearance by correcting damages.
Performed over Number skilled jewelry repairs each week.
Returned older pieces to lustrous shine by cleaning, polishing and electroplating.
Met with customers throughout jewelry making processes to define needs and expectations, discuss budgets, showcase designs and assess satisfaction.
Developed innovative and attractive jewelry designs and updated current designs by hand or with Software.
Applied knowledge of clarity, symmetry and other factors to assign quality grades to stones.
Selected and acquired metals and gems for designs.
Completed work with metals such as gold, platinum and silver, as well as wide range of stone types.
Evaluated every incoming piece to document dimensions and existing flaws.
Sized, selected and cut individual gemstones to fit new and existing pieces.
Constructed preliminary models of metal, clay or plaster and formed sample castings in molds.
Warehouse Worker
Burlington
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Floor Tec
Sodexo Campus Services
01.2006 - 01.2009
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.