Tammy Tapia
FL
Summary
Proven to excel in high-volume dining environments, I leveraged strong multitasking abilities and exceptional customer service skills.
Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Lakewood Ranch Golf and Country Club
2024.08 - Current
Barista
Der Dutchman Restaurant
2023.10 - 2024.09
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Controlled line and crowd with quick, efficient service.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cocktail Server
Georgie's Cafe
2023.03 - 2023.05
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments.
- .Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Maintained clean and organized bar area.
Restaurant Hostess
Bijou Garden Cafe
2019.10 - 2023.02
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Sarasota High School
Sarasota, FL05.2019
Skills
- Customer Service
- Strong multitasking
- Cash Handling
- POS system operations (open table + toast)
- Server Support
- High-volume dining
- Phone Etiquette
- Detail Oriented
- Espresso machine operation
- Safe Food Handling
Languages
Spanish
Limited Working
Additional Information
On my resume, you will notice a gap in my employment from May 2023 to October 2023. During this time, I was weighing my options as to what I wanted to do next.
At your convenience, please contact me at 941.402.9535, or email me at Tammyt97@icloud.com. It would be an incredible opportunity for me to be considered for this role. Thank you for taking the time to review my application.
I'd be happy to provide greater detail about my skills and experience during an interview. I will make myself available to meet with you at your earliest convenience.
I look forward to speaking with you soon.
Best regards,
Tammy Tapia
Timeline
Restaurant Hostess
Lakewood Ranch Golf and Country Club
2024.08 - Current
Barista
Der Dutchman Restaurant
2023.10 - 2024.09
Cocktail Server
Georgie's Cafe
2023.03 - 2023.05
Restaurant Hostess
Bijou Garden Cafe
2019.10 - 2023.02
High School Diploma -
Sarasota High School
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