Tammy Taylor

• Managed coordination efforts between in-store and off premise staff to ensure seamless operations in a fast paced, high volume environment.
• Developed strategies to maximize customer satisfaction, increase sales for our store and catering services.
• Facilitated effective communication between clients, customers, and wedding coordinators.
• Booked events, worked with staff on executions to maintain super premium standards for a business that strives for social and economic growth.
• Prepared reports summarizing financial information such as costs incurred per event or total revenue generated from catering services.
• Handled monthly financial bookkeeping tasks and billing processes,

Managed the successful opening and operation of three Ben & Jerry's franchise locations.

• Oversaw inventory management activities at each site including ordering supplies as needed.
• Engaged with the local community on various social concerns
• Achieved high levels of employee satisfaction by fostering a supportive work atmosphere and implementing retention strategies
• Implemented effective marketing and promotional strategies.

• Performed regular checks on equipment such as slicers, scales and ovens to ensure they were operating safely and efficiently.
• Provided training for new deli team members on all aspects of the deli operation including product knowledge, customer service, equipment usage and sanitation standards.
• Conducted daily inventory of products to ensure sufficient stock levels and communicated any shortages to the Deli Manager.
• Ensured that all food items were properly labeled according to local health department regulations.
• Assisted with ordering supplies, maintaining records of deliveries and tracking invoices for payment purposes.

• Monitored budgets and expenditures to ensure cost-effectiveness while maintaining highest in quality standards..
• Ensured compliance with industry regulations and company policies.
• Directed recruitment, hiring and training of new staff
• Oversaw team of 10+ employees, fostering high productivity levels and delivering outstanding customer service.
• Implemented children"s birthday parties and executed them to increase store sales.