Summary
Overview
Work History
Education
Skills
travel
Timeline
Generic

Tammy Thomas

Waterville,VT

Summary

Proactive Licensed Realtor and Sales Consultant with extensive experience in local market trends and client negotiations. Known for optimizing listing prices, facilitating smooth transactions, and building strong client relationships. Bringing strong communication, exceptional customer service, and proven sales strategies to advance career in real estate and sales. Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

33
33
years of professional experience

Work History

Licensed Realtor

Beeman Real Estate
04.2021 - Current
  • Maintained up-to-date knowledge of local market trends and regulations, providing valuable insights and advice to clients.
  • Conducted comprehensive market analyses to determine optimal listing prices for sellers, maximizing profits while minimizing time on market.
  • Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
  • Facilitated smooth transactions by coordinating with various stakeholders such as title companies, inspectors, appraisers, and attorneys.
  • Negotiated favorable terms for clients during contract discussions, ensuring their best interests were represented.
  • Increased home sales by providing exceptional customer service and maintaining strong relationships with clients.
  • Assisted first-time homebuyers in navigating the real estate market, leading to successful purchases and happy homeowners.
  • Exceeded personal sales goals consistently by utilizing effective prospecting strategies and building rapport with potential clients quickly.
  • Liaised between buyers and sellers to provide positive experiences for both parties.

Sales Consultant

Champlain Chevrolet
08.2018 - Current
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Followed up with existing customers to provide additional support and address concerns.
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
  • Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Prioritized helping customers over completing other routine tasks in store.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Salesperson

Mcmahon Chevrolet
10.2007 - 08.2017
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Set and achieved company defined sales goals.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Salesperson

Formula Ford
03.1994 - 07.2007
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Provided exceptional customer service, resulting in numerous positive reviews and referrals.
  • Expanded customer base through targeted prospecting and networking efforts.
  • Exceeded monthly targets by diligently following up on leads and closing deals promptly.

Server

Pickwicks Pub
07.1991 - 10.1994
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

High School Diploma -

Lamoille Union High School
Hyde Park, VT

Champlain College
Burlington, VT

Skills

  • Strong Communication Skills
  • Excellent teamwork
  • Strong organizational skills
  • Strong Work Ethic
  • Exceptional customer service
  • Guest Engagement
  • Professional Appearance
  • Team Player
  • Decision-Making
  • Teamwork and Collaboration

travel

Traveling has been a lifelong passion of mine, and I’ve had the opportunity to explore many countries around the world. With each new destination, I immerse myself in the local culture, learning not only about the people but also the customs, languages, and traditions that make each place unique. My extensive travel experience has allowed me to gain a deep understanding of global cultures and a strong knowledge of geography, including most of the world’s capitals and many airport codes.

I believe my love for travel, cultural adaptability, and knowledge of international locations make me an ideal candidate for a flight attendant position. I’m highly skilled at navigating unfamiliar environments, communicating with diverse groups of people, and staying calm under pressure—qualities that are essential for providing excellent service and ensuring smooth travel experiences.

Timeline

Licensed Realtor

Beeman Real Estate
04.2021 - Current

Sales Consultant

Champlain Chevrolet
08.2018 - Current

Salesperson

Mcmahon Chevrolet
10.2007 - 08.2017

Salesperson

Formula Ford
03.1994 - 07.2007

Server

Pickwicks Pub
07.1991 - 10.1994

High School Diploma -

Lamoille Union High School

Champlain College
Tammy Thomas