Enthusiastic and detail-oriented executive professional with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Interim Office Manager
University of Maryland Baltimore
Baltimore, Maryland
03.2025 - Current
Establish, manage, and maintain business records for the department.
Design and implement office policies by establishing standards and procedures.
Develop positive and strategic relationships at all levels of the University.
Assists with projects, research, and data analysis.
Works with a unit's budget in preparing budget and expense reports; creating, processing, tracking, and reconciling purchase orders, and contracts.
Resolves issues and significant matters on behalf of management by utilizing independent judgment, discretion, and creativity.
Oversee unit's administrative operations including space planning, moves, change requests for space, furniture, equipment, etc.
Responsible for day-to-day administrative support functions for the department.
Acts as a problem identification and resolution resource, answers questions, provides guidance, troubleshoots, and follows up in resolving problems, both internal and external.
Periodically analyze internal processes, equipment, and supplies, and implement changes to improve operations.
Performs other duties as assigned.
Administrative Coordinator
University of Maryland Baltimore, School of Medicine
Baltimore, Maryland
12.2020 - 03.2025
Maintain commitment accounting data and logs and reconciles payroll.
Develops and facilitates departmental correspondence and related communications.
Assists with projects, research, and data analysis.
Manages and attends confidential matters of employment, credentialing, payroll accounting, and records management processes for the department.
Reviews line-by-line analysis of payroll and other financial reports for accuracy and variances. Identifies inconsistencies and errors and resolves or escalates as needed.
Respond to inquiries with accurate and policy-supported information.
Responsible for day-to-day administrative support functions for the department.
Performs other duties as assigned.
Human Resources Associate II
University of Maryland Baltimore
Baltimore, Maryland
10.2014 - 12.2020
Administer daily support of the Learning Management System.
Assist in developing and preparing training materials for teams and programs.
Perform various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning, and bookkeeping.
Respond to customer requests via telephone and email.
Perform other duties as assigned.
Education
MBA -
University of Maryland Global Campus (UMGC)
Adelphi, MD
01-2025
Bachelor of Science - Human Resources Management
University of Maryland University College (UMUC)
Adelphi, MD
01-2018
Skills
Decision-making
Strong collaborator
Function as a liaison with other departments
Provide support to all team members
Effective communication and teamwork skills
Strategic thinking
Adaptability and resilience
Effective in using applicable technology and systems
Ability to network, interact and support partnerships
Organizational skills
Office administration
Clear oral/written communication
Customer service
Administrative support
Scheduling and calendar management
Affiliations
Staff Assistant, The Baltimore Albert Schweitzer Fellowship Program, (2006 - 2013)
Staff Assistant, University of Maryland Baltimore Faculty Senate, (2012 - 2014)
Timeline
Interim Office Manager
University of Maryland Baltimore
03.2025 - Current
Administrative Coordinator
University of Maryland Baltimore, School of Medicine