Tammy Throckmorton

• Answered phone calls, responded to emails, routed mail and coordinated courier services.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Interpreted and communicated work procedures and company policies to staff.
• Reviewed completed work to verify consistency, quality and conformance.
• Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
• Implemented and maintained company protocols to facilitate smooth daily activities.
• Coordinated office activities and operations to secure efficiency and compliance with company policies.
• Managed office inventory and placed new supply orders.
• Mediated conflicts between employees and facilitated effective resolutions to disputes.
• Analyzed business performance data and forecasted business results to business owner.
• Provided training to new hires on office policies and procedures.
• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Automated office operations for managing client correspondence, payment schedules and data communications.
• Produced thorough, accurate and timely reports of project activities.
• Analyzed data from various sources to identify trends and make recommendations for improvement.
• Administered payroll and maintained proper documentation of employee personnel.
• Recruited and trained new employees to meet job requirements.
• Reviewed contracts for accuracy prior to signing off on behalf of the company.
• Monitored payments due from clients and promptly contacted clients with past due payments.
• Coordinated meetings, conferences, travel arrangements and department activities.
• Proposed or approved modifications to project plans.

• Maintaining accurate records of incidents responded to including patient assessment information and treatments provided.
• Maintained communication and transparency with governing boards, department heads and medical staff.
• Assisting in developing departmental policies and procedures related to emergency medical services.
• Communicated with patients with compassion while keeping medical information private.
• Managing multiple tasks simultaneously while maintaining composure under pressure during high stress situations.
• Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
• Coordinating with other fire, police, and EMS personnel at the scene of an incident.
• Leading a team of up to 20 EMTs and paramedics on emergency medical calls.
• Performing administrative duties such as preparing reports, completing paperwork, ordering supplies.
• Ensuring compliance with local, state, and federal regulations governing EMS services.

• Ensured that all equipment was functioning correctly prior to use during patient examinations or treatments.
• Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
• Communicated with pharmacies for prescription refills on behalf of supervising physician.
• Collected, labeled and stored laboratory specimens properly prior to testing.
• Educated patients about medications, procedures and physician's instructions.
• Assisted physicians with patient exams, including taking vital signs, preparing exam rooms, and updating medical records
• Maintained cleanliness in examination rooms by stocking supplies and disposing of used materials properly.
• Ordered medical supplies from approved vendors based on predetermined budget parameters.
• Answered patient calls promptly and directed inquiries to the appropriate department when needed.
• Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
• Responded to patient callbacks and phone-in prescription refill requests.
• Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
• Documented notes during patient visits.
• Administered rapid tests Clia waived
• Prepared specimens for laboratory testing and performed routine laboratory tests.

• Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
• Responded to patient callbacks and phone-in prescription refill requests.
• Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
• Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
• Documented notes during patient visits.
• Completed basic physical assessments of clinic patients to provide optimal care.
• Kept facility stocked with necessary supplies, equipment and instruments.

.

• Collected urine samples from patients for drug screens or pregnancy tests when necessary.
• Ordered medical supplies from approved vendors based on predetermined budget parameters.
• Conducted routine laboratory tests; Strep, influenza, Pregnancy, blood collection