Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Tilghman

Wilmington,NC

Summary

Innovative Entrepreneur with background in launching and managing successful businesses. Strengths include strategic planning, team leadership, and market research along with ability to identify growth opportunities. Past work demonstrates strong decision-making skills, creativity in problem solving, and significant impact on business growth.

Overview

27
27
years of professional experience

Work History

Owner

Girls With Dough
Wilmington , NC
01.2021 - Current
  • Coordinated events including trade shows and conferences.
  • Performed comprehensive opening, closing, and shift transition tasks to uphold daily operational efficiency.
  • Examined industry trends, enabling the creation of competitive strategies.
  • Verified adherence to relevant laws and regulations governing business operations.
  • Designed and executed initiatives to enhance client satisfaction.
  • Engaged customers in meaningful conversations to identify specific needs.
  • Monitored performance of personnel against goals set forth by the company.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Provided direction and guidance to employees.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Led startup and creation of operational procedures and workflow planning.
  • Set pricing structures according to market analytics and emerging trends.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Created marketing campaigns to attract new customers.
  • Onboarded and coached new department managers to enhance team supervision and efficiency.
  • Hosted special events to boost brand awareness and increase community engagement.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Worked effectively in team environments to make the workplace more productive.

Co Owner

Brewster Bail Bonding
Castle Hayne, NC
01.2004 - Current
  • Evaluated clients' financial status for bail bond eligibility.
  • Aided in tracking down fugitives who missed court appearances.
  • Analyzed risk factors associated with each client in order to determine the appropriate amount of bond needed.
  • Arranged financial agreements to stop legal proceedings.
  • Provided support for attorneys throughout criminal proceedings including providing documentation for court hearings and filing necessary paperwork.
  • Maintained records of all transactions related to bail bonds, including payments received, collateral provided, and court appearances made.
  • Attended continuing education classes in order to stay abreast of changes in local laws governing bail bonds services.

Owner

Magnolia Social Cafe
Wilmington, NC
04.2017 - 11.2021
  • Analyzed market trends to determine pricing structure for menu items.
  • Implemented cost-saving strategies to reduce overhead expenses without sacrificing quality of products or services offered.
  • Oversaw hiring process for new staff members, conducting interviews and making hiring decisions.
  • Assisted with menu development by testing out recipes before introducing them to customers.
  • Established relationships with local businesses and organizations in order to promote events at the cafe.
  • Ensured compliance with health codes by regularly inspecting kitchen area and equipment.
  • Trained new employees on proper food handling techniques, safety protocols, and company policies.
  • Organized daily operations of cafe, including scheduling staff shifts, ordering supplies, and overseeing food preparation.
  • Reviewed customer feedback surveys to identify areas for improvement in the cafe's offerings or services.

Front End Supervisor

Home Depot
Wilmington , NC
09.1998 - 08.2003
  • Conducted training sessions for new employees on customer service methods.
  • Monitored transactions at the cash register for accuracy throughout shifts.
  • Assigned tasks to team members, defining priorities and objectives.
  • Handled credit card payments and ensured precise transaction processing.
  • Trained and supervised team members to enhance their professional skills.
  • Recognized outstanding employees by leading performance assessments.
  • Facilitated long-term business strategy development by gathering guest feedback.
  • Managed daily operations, client relations and IT.
  • Developed schedules that balanced staffing needs with cost management.

Education

Bail Bonding Class

NCBBA
Raleigh, NC
04-2004

High School Diploma -

New Hanover High School
Wilmington, NC
06-1994

Skills

  • Social Media Management
  • Targeted Marketing Strategies
  • Workplace Relations Management
  • Effective Negotiation Skills
  • Quality management systems
  • Administrative oversight
  • Customer relations
  • Employee development
  • Strategic Business Development
  • Small business operations
  • Partnership development
  • Staffing Strategy Development

Timeline

Owner

Girls With Dough
01.2021 - Current

Owner

Magnolia Social Cafe
04.2017 - 11.2021

Co Owner

Brewster Bail Bonding
01.2004 - Current

Front End Supervisor

Home Depot
09.1998 - 08.2003

Bail Bonding Class

NCBBA

High School Diploma -

New Hanover High School

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