Tammy Tilton-Gajewski
Fulton,NY
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Manager
T&D Sales
Fulton, NY
02.2020 - Current
- Developed and implemented strategic plans to achieve company objectives.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Directed recruitment, hiring, and training of new staff members.
- Monitored staff performance and addressed issues.
Manager
Towing and Recovery
Pulaski, NY
09.2017 - 01.2020
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Assigned work and monitored performance of project personnel.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Handled difficult situations involving angry debtors while maintaining professionalism.
Manager
Cumbers Home Repairs
Kissimmee, FL
02.2010 - 08.2017
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Monitored staff performance and addressed issues.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Analyzed customer feedback data to develop action plans for improving services offered.
Education
Bachelor of Science -
University of Phoenix
Tempe, AZ03-2026
Bachelor of Science - Business Management
University of Central Florida
Orlando, FL07-1996
Skills
- Strategic planning
- Project management
- Customer service
- Conflict resolution
- Time management
- Sales management
- Communication skills
- MS office
- Multitasking
- Complex Problem-solving
- Professional and courteous
Timeline
Manager
T&D Sales
02.2020 - Current
Manager
Towing and Recovery
09.2017 - 01.2020
Manager
Cumbers Home Repairs
02.2010 - 08.2017
Bachelor of Science -
University of Phoenix
Bachelor of Science - Business Management
University of Central Florida
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