Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Work Availability
Quote
Timeline
Generic
Tammy Tovar

Tammy Tovar

Rocky Point,NC

Summary

Results-driven Job Title with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Determined Business Owner with commitment to excellence and more than Number years of experience. Effective collaborator promoting Skill and Skill. Accomplished Job Title well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic. Top-notch Job Title with proven track record of success leading and growing organizations. Strong background in strategic planning, financial management and team development. Skilled in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience
1
1
Certification

Work History

CEO

TJ Palm LLC
06.2022 - Current
  • Established foundational processes for business operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Cleaned up after dogs and properly disposed of waste to keep community clean and free of potential hazards.
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Provided dogs with exercise and fresh air to promote dog health.
  • Made owners comfortable with care by following instructions and meeting dog needs.
  • Greeted pet owners warmly to build trust and create lasting relationships.
  • Provided dog with water for adequate hydration on longer walks.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Followed optimal schedules for animals as set by owners or supervisors.
  • Monitored animal behavior to keep owners informed on progress and any issues.
  • Used pet training techniques to help dogs stay disciplined and better behaved while out on walks.
  • Kept records of all activities to keep owners fully informed on pet exercise and training progress.
  • Researched areas surrounding dogs' residences to discover best and safest walking routes.
  • Followed pet care instructions for dietary needs and medication regimens.
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Monitored animals for behavioral problems and signs of health issues.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Kept animal coats clean and healthy with regular washing, grooming, and trimming.
  • Developed and implemented enrichment plans to keep animals healthy and stimulated.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.
  • Cared for sick or injured animals by seeking out veterinary care and notifying owners.
  • Assisted with development of animal behavior modification plans.
  • Washed, trimmed and brushed animals to maintain good grooming standards.
  • Trained animals in behavioral compliance or other special routines or commands.
  • Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
  • Educated visitors and staff on proper animal care and handling.
  • Reset procedure rooms between appointments and disinfected equipment.
  • Documented animals' weight, size and condition in computer system for review by senior staff.
  • Packaged and labeled baked goods with accurate descriptions and ingredients.
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
  • Managed customer service operations, including taking orders and resolving complaints.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Coordinated food deliveries to guarantee timely arrival of supplies.
  • Operated cash registers and processed payments accurately.
  • Developed recipes for new products and improved existing recipes.
  • Assisted in planning and running promotional events and campaigns.
  • Trained and supervised new employees on bakery operations and procedures.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Prepared salads, soups and sandwiches for customers.
  • Accurately operated cash register to process customer payments.
  • Filled out daily shift log to record amount of food prepared, used and leftover.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Brewed coffee and tea and changed out drink station syrups.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Fielded customer questions to share information about products, availability, and pricing.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.
  • Gathered and prepared sales materials in preparation for sales meetings.
  • Facilitated ordering and processing of business cards and nameplates for sales team.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Wrapped, boxed and weighed bakery department products.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Recommended complementary purchases to customers, increasing revenue.
  • Prepared PowerPoint presentations and Word documents for sales presentations.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Assisted with post-construction cleanup and maintenance.
  • Developed safe and efficient workflows for construction projects.
  • Conducted quality control of materials used in construction.
  • Prepared and applied construction materials to build structures or fill gaps.
  • Built custom homes to develop local areas.
  • Trained and supervised team of construction workers.
  • Followed industry regulations and local building codes.
  • Loaded and carried materials to facilitate transport at construction sites.
  • Inspected completed projects to meet customer expectations.
  • Coordinated with subcontractors and other stakeholders to complete projects on time.
  • Maintained relationships with local suppliers for cost-effective materials.
  • Developed system for tracking job costs and project profitability.
  • Supervised installation of electrical and plumbing systems.
  • Developed successful system for tracking project progress.

Owner/Operator Truck Driver

TA Express
10.2011 - 06.2023
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Maximized load safety by balancing, securing, and weighing products.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Verified contents of inventory loads against Bills of Lading.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Assessed vehicles in fleet, identifying those requiring immediate repair work and minor maintenance.
  • Prepared annual budgets with controls to prevent overages.
  • Maintained current Class Type CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Transported hazardous materials and oversized shipments without incident.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Managed financial, operational and human resources to optimize business performance.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
  • Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
  • Verified accuracy of daily cashier batches by checking receipts, checks and cash.
  • Resolved customer issues for front-line and departments throughout store by employing strong operations knowledge and problem-solving abilities.
  • Modeled outstanding customer service and held cashier team accountable for consistently delivering expert support.
  • Replenished checkout lines with printer paper and change throughout shifts to prevent any customer service delays.
  • Shifted personnel resources based on current customer levels to consistently balance demand against operational requirements.
  • Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.
  • Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
  • Drove staff to exceed promotional objectives by motivating closings through contests and other motivational strategies.
  • Assisted customers in need to promote pleasant shopping experiences and encourage return business.
  • Resolved customer complaints quickly to maintain customer satisfaction.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Created employee schedules to align coverage with forecasted demands.
  • Designed weekly sales promotions to attract new and repeat customers and increase sales.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.

School Bus Driver

Wharton ISD
08.2015 - 10.2020
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained State driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Communicated information to parents to promote good communication and transparency.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Assisted students with loading and unloading luggage, mobility aids and bicycles.
  • Enforced student behavior policies and responded to student emergencies.
  • Drove bus along assigned route, picking up students.
  • Identified and reported mechanical problems and safety hazards.
  • Completed logbooks, incident reports and other daily paperwork.
  • Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Created and enforced bus rules and kept expectations posted.
  • Maintained accurate and up-to-date route and time logs.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Kept up to date on local, state and federal regulations related to school bus operations.
  • Recorded bus route and made notes for substitute drivers.
  • Executed proper and timely loading and unloading of passengers.
  • Drafted and submitted reports detailing trips, fuel, mileage, and hours.
  • Attended pre-trip meetings to support safe transport of students.
  • Assisted in loading and unloading students and belongings.
  • Inspected and serviced buses on regular basis.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Administered first aid to passengers in need.
  • Assisted in training new drivers and maintaining driver certifications.

Office Manager

TA Express
10.2011 - 01.2020
  • Maintained computer and physical filing systems.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Truck driver
  • Overseen all reports
  • Keep records of fuel etc
  • Recorded all expenses etc
  • Payroll
  • Managed office operations while scheduling appointments for department managers.
  • Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
  • Controlled finances to lower costs and keep business operating within budget.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Evaluated employee records and productivity and submitted evaluation reports.
  • Delivered performance reviews, recommending additional training or advancements.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Established team priorities, maintained schedules and monitored performance.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Defined clear targets and objectives and communicated to other team members.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Launched quality assurance practices for each phase of development

CEO

Tovar Tienda Store
08.2002 - 12.2010
  • Established foundational processes for business operations.
  • Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
  • Built productive relationships with industry partners and competitors to support strategic business objectives.
  • Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
  • Identified new revenue generation opportunities to maximize bottom-line profitability.
  • Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
  • Directed market expansions to propel business forward, meet changing customer needs.
  • Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
  • Addressed employee and managerial concerns and implemented corrective actions to promote compliance.
  • Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
  • Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
  • Procured and coordinated new resources to achieve sales targets within optimal timeframes.
  • Coached and guided senior managers to improve employee job satisfaction and achieve higher performance levels.
  • Negotiated terms of business acquisitions to increase business base and solidify market presence.
  • Implemented strong hiring and training techniques to promote team cohesiveness and streamline overall workflow.
  • Managed financial, operational and human resources to optimize business performance.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Initiated strategy to drive company growth and increase market share and profitability.
  • Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
  • Formulated and executed strategic initiatives to improve product offerings.
  • Analyzed industry trends and tracked competitor activities to inform decision making.
  • Monitored key business risks and established risk management procedures.
  • Oversaw divisional marketing, advertising and new product development.
  • Cultivated company-wide culture of innovation and collaboration.
  • Represented organization at industry conferences and events.
  • Created succession plans to provide continuity of operations during leadership transitions.
  • Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
  • Head Cook
  • Server
  • Hostess
  • Cashier
  • Stock
  • Payroll
  • Schedule

Manager of Operations

Ayala Construction
08.2002 - 11.2010
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Developed and maintained relationships with external vendors and suppliers.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Devised processes to boost long-term business success and increase profit levels.
  • Increased profit by streamlining operations.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Trained new employees on proper protocols and customer service standards.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Raised property accuracy and accountability by creating new automated tracking method.

Education

Associate Of Science - Nursing

Wharton County Junior College
Wharton, TX

Certificates - Medical Office Assistant

Wharton County Junior College
Wharton, TX
05.2015

GED -

Wharton Junior College
Wharton Texas
01.2012

Skills

  • Strategic Direction
  • Financial Management
  • Policy Development and Optimization
  • Recruiting and Hiring Top Talent
  • Analytical and Critical Thinker
  • Speech Writing
  • Operations Management
  • Public Relations Understanding
  • Market Access and Expansion
  • Business Consulting
  • Profit and Loss
  • Process Improvement
  • Stakeholder Relations
  • Conflict Alleviation
  • Operational Oversight
  • Headcount Variances
  • Operating Budget
  • Project Oversight
  • Business Administration
  • Negotiation
  • 3D Rendering
  • Policy Updates
  • Employee Motivation and Performance
  • Media Coverage
  • Shareholder Accountability
  • Budgeting and Cost Control
  • Human Resource Information System (HRIS)
  • Sales and Marketing
  • Articulate Communication
  • Google AdWords
  • Business Alliance
  • AdWords Strategies
  • Market Research
  • Mergers and Acquisitions ko

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Result through effectively helping with Task.
  • Achieved Result by introducing Software for Type tasks.
  • Supervised team of Number staff members.
  • Collaborated with team of Number in the development of Project name.

Affiliations

  • International Council of Nurses
  • International Association of Administrative Professionals
  • Association for Computing Machinery
  • Freemason
  • American Medical Informatics Association
  • Rotary International

Certification

  • Area of certification Training - Timeframe
  • Certified Job Title, Company Name - Timeframe
  • Area of expertise License - Timeframe
  • Licensed Job Title - Timeframe
  • Area of certification, Company Name - Timeframe

Languages

Spanish
Professional Working
Arabic
Elementary
Italian
Elementary
English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

To Achieve A Goal one needs to be openminded

Timeline

CEO

TJ Palm LLC
06.2022 - Current

School Bus Driver

Wharton ISD
08.2015 - 10.2020

Owner/Operator Truck Driver

TA Express
10.2011 - 06.2023

Office Manager

TA Express
10.2011 - 01.2020

CEO

Tovar Tienda Store
08.2002 - 12.2010

Manager of Operations

Ayala Construction
08.2002 - 11.2010

Associate Of Science - Nursing

Wharton County Junior College

Certificates - Medical Office Assistant

Wharton County Junior College

GED -

Wharton Junior College

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Tammy Tovar