Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Motivated Finance Assistant willing to work hard while implementing general ledger entries and maintaining data confidentiality.
Overview
23
23
years of professional experience
Work History
Insurance Claims Specialist
Aspen Dental
East Syracuse, New York
09.2021 - Current
Communicated with insurance providers to resolve denied claims and resubmitted.
Address average of 100 customer/facility inquiries and complaints each week.
Assist management with implementing new accounting software program.
Customer Service Representative
E & V Energy
Fulton, New Yourk
04.2021 - 08.2021
Prepare daily bank deposits
Work with Local DSS to verify/apply HEAP benefits.
Dispatched Drivers
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Billing Specialist
Retina Vitreous Associates
Liverpool , New York
01.2021 - 04.2021
Assisted patients to apply for Grants to cover treatment cost.
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
Used data entry skills to accurately document and input statements.
Senior Billing Specialist
Onondaga Case Managment Inc. Dba CirCare
Syracuse, New Yourk
06.2013 - 02.2021
Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
Utilized talents and expertise to complete on-time and accurate monthly closing processes..
Identified, researched and resolved billing variances to maintain system accuracy and currency.
Applied daily payments to accounts, denials and appeals.
Verified all client insurance eligibility, approved referrals,
Generated and submitted invoices based upon established accounts receivable schedules and terms.
Managed efficient cash flow reporting, posted cash receipts and analyzed chargebacks, independently addressing and resolving issues.
Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Verified vendor accounts by reconciling monthly statements and related transactions.
Kept vendor files accurate and up-to-date to expedite payment processing.
Managed efficient and accurate processing of invoices and check requests for case managers.
Processed vendor and supplier payments on weekly basis.
Disbursed petty cash by recording entries and verifying documentation.
Facilitated Enrollment Specialist
Fidelis Care
East Syracuse, New York
09.2007 - 08.2011
Scheduled home visits via lead database, referrals and self-generated leads
Coordinated outreach events to promote public relations and customer service Maintained enrollment levels and met sales goals Resolved issues between enrollees and member services when appropriate
Understood and thoroughly explained services provided to customers and potential customers
Assisted clients with the application process per the NYS guidelines.
Pre Bill Supervisor
Rural Metro Medical Services
Syracuse, New York
10.1997 - 08.2007
Performed monthly reconciliation of all invoicing for five regional offices.
Performed data entry, CPT and ICD-9 coding.
Supervised ongoing daily production phases.
Located and resolved problems with team production and performance to maintain consistent quality levels.
Managed staff hiring, training, and supervision.
Conducted performance reviews each quarter, offering praise and recommendations for improvement.
Enhanced processes by pinpointing bottlenecks and working with management to resolve.