Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Treppa

Warren,MI

Summary

Offering strong foundation in healthcare communication and relationship management, eager to learn and grow in dynamic environment. Brings solid grasp of patient care coordination and ability to utilize communication and problem-solving skills. Ready to use and develop relationship management and communication skills in Clinical Education Assistance/PA Program Role.

Overview

17
17
years of professional experience

Work History

Care Transition Coordinator

ASCENSION AT HOME
01.2023 - Current
  • As CTC, manage large volume of incoming referrals at one of our largest health partners-Previously Ascension St. John Main.
  • Enhanced patient care by developing comprehensive care transition plans and collaborating with multidisciplinary teams.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.

Community Educator-Alternate Solutions (ASHN), Beaumont Home Health and Hospice

BEAUMONT HEALTH SYSTEM
01.2019 - 09.2022
  • Was promoted to Community Educator after Alternate Solutions acquired Beaumont Home Health.
  • Active in the BMG(Beaumont Medical Group)training and developing best practices for medical offices.
  • Worked closely with Beaumont’s ACO to transition high acuity patients who were high risk for re-hospitalization.
  • Developed pre-surgical orthopedic program with Beaumont Royal Oak case managers and surgeons, overseeing 40pateints per month.
  • Activated and trained over 150 physicians and their staff on our physician portal, expediting the return of signed orders.


Senior Liaison/Liaison Supervisor-Home Health Services

BEAUMONT HEALTH SYSTEM
01.2014 - 01.2019
  • Served as lead sales and service representative, working directly with physicians, care management and executive leadership
  • Managed sales staff of 13 liaisons
  • Worked closely with Beaumont Medical Group and attended and presented at monthly meetings
  • Highly experienced in preparing and presenting relative content to all case managers, physicians, and executive leadership.
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.

Liaison-Home Health Services

BEAUMONT HEALTH SYSTEM
01.2012 - 01.2014
  • Conducted regular meetings with physicians to discuss referral strategies and ensure patient needs were met.
  • Organized educational events for referring physicians, promoting knowledge sharing and collaboration among specialists.
  • Developed highly effective communication, interpersonal and persuasion skills, which were used for interacting with people of all different backgrounds and cultures.

Corporate Physician Liaison

BEAUMONT HEALTH SYSTEM
01.2010 - 01.2011
  • Promoted to corporate sales, responsible for sales and service of all Beaumont products including; in-patient and outpatient volume, home services, laboratory services, imaging and Epic
  • Managed territory of 168 Cardiology and Pulmonary physicians and was assigned the largest territory amongst the liaison team
  • Specifically chosen for Cardiology Center of Excellence due to relationships with the department Chiefs
  • Attended Cardiology service line meetings at all Beaumont Hospitals
  • Facilitated leads to Executive Team regarding employed physician and other collaborative opportunities
  • Responsible for all sales training to newly developed liaison team on Home Care, Hospice and Private Duty service lines to ensure proper knowledge base

Business Development Representative-Home Health Services

BEAUMONT HEALTH SYSTEM
01.2008 - 01.2010
  • Served as sales liaison for Home Care, Hospice, Infusion, Home Medical Equipment, and Private Duty
  • Customers included Beaumont and non-Beaumont physicians, nursing homes, hospitals, assisted living facilities and community contacts
  • Collaborated with clinical staff and helped to implement a Heart Failure program with physicians and Care Management at all Beaumont Hospitals
  • Served on Hospice and Home Care Process Improvement Teams, and Home Care and Hospice Advisory Boards
  • Developed relationship with leading orthopedic groups and aided in the development of surgical programs to decrease hospital length of stay
  • Invited to attend both Orthopedic and Cardiology service line meetings at all Beaumont hospitals, and frequently asked to present on related topics

Education

Pursuant Bachelor's Degree - Marketing

Macomb Community College/Walsh College

Skills

  • Healthcare navigation
  • Team collaboration
  • Relationship building
  • Quality improvement

Timeline

Care Transition Coordinator

ASCENSION AT HOME
01.2023 - Current

Community Educator-Alternate Solutions (ASHN), Beaumont Home Health and Hospice

BEAUMONT HEALTH SYSTEM
01.2019 - 09.2022

Senior Liaison/Liaison Supervisor-Home Health Services

BEAUMONT HEALTH SYSTEM
01.2014 - 01.2019

Liaison-Home Health Services

BEAUMONT HEALTH SYSTEM
01.2012 - 01.2014

Corporate Physician Liaison

BEAUMONT HEALTH SYSTEM
01.2010 - 01.2011

Business Development Representative-Home Health Services

BEAUMONT HEALTH SYSTEM
01.2008 - 01.2010

Pursuant Bachelor's Degree - Marketing

Macomb Community College/Walsh College
Tammy Treppa