Tammy Ulibarri
Denver,CO
Summary
Seasoned Chief Operations Manager known for exceptional productivity and efficiency in task completion. Possess specialized skills in strategic planning, process optimization, and team leadership. Excel in communication, problem-solving, and adaptability, ensuring seamless operational flow and enhanced organizational performance.
Overview
29
29
years of professional experience
Work History
Chief Operations Manager
Totally Interrior
Denver, CO
08.2023 - 03.2024
- Developed and implemented operational policies, procedures and systems to improve efficiency.
- Managed daily operations including customer service, administration, finance and human resources.
- Established objectives, goals and performance metrics for all operational activities.
- Negotiated contracts with vendors, suppliers and subcontractors to reduce costs while maintaining quality standards.
Program Director
Community Works
Denver , CO
11.2022 - 06.2023
- Conducted needs assessments and developed program objectives.
- Created and implemented new policies and procedures for the program.
- Managed budgeting processes, including creating forecasts and tracking expenses.
- Organized and facilitated team meetings, workshops, and events.
- Provided leadership in developing innovative approaches to meet program goals.
Chief Operating Officer
Totally Interrior
Denver, CO
04.2020 - 10.2022
- Monitored performance metrics to ensure quality standards are met.
- Implemented process improvements to reduce waste and optimize workflow.
- Managed staff recruitment, training, and development processes.
- Facilitated change management initiatives in order to streamline operations.
- Established key performance indicators for measuring success.
- Ensured compliance with safety protocols, industry standards, and legal requirements.
Manager
SportClips
Denver, CO
02.2018 - 03.2020
- Demonstrated expertise in cutting, coloring, and styling hair according to client's request.
- Provided advice on beauty products and services to customers.
- Developed training programs for new cosmetologists.
- Maintained a clean work environment by sanitizing tools and equipment after each use.
- Performed administrative duties such as scheduling appointments, collecting payments, and handling customer inquiries.
- Coordinated activities between staff members to ensure efficient operations within the salon.
- Analyzed market trends to determine most profitable services offered in the salon.
- Organized special events such as product launches, promotional campaigns.
- Adhered to all state laws pertaining to licensing requirements for cosmetology professionals.
Cosmetologist
Great Clips
Denver, CO
03.2016 - 02.2018
- Provided consultations to clients on beauty treatments, products and services.
- Created customized hair styles according to client's preferences
- Created customized hair styles according to client's preferences and facial features.
- Performed haircuts, coloring, highlighting and styling techniques.
Case Manager
La Puente Home
Alamosa, CO
02.2008 - 10.2011
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Maintained accurate case records and documentation according to agency guidelines.
- Organized group activities to provide socialization opportunities for clients.
- Assisted with applications for government benefits such as Medicaid or Social Security Disability Insurance.
- Maintained up-to-date case records with case activity status.
- Ran Rapid Rehousing Program
Office Manager Loan Officer
Southern Colorado Mortgages
Pueblo, CO
01.2000 - 10.2008
- Assessed customer financial status and credit worthiness to determine eligibility for mortgage loans.
- Analyzed financial data obtained from customers including income, assets and liabilities to determine loan feasibility.
- Prepared loan documents such as commitment letters, closing statements, promissory notes and deed of trust.
- Ensured compliance with all federal, state and local regulations related to mortgage lending. Met FHA requirements.
- Conducted first-time homebuyer classes.
- Negotiated terms and conditions of loan agreements with borrowers.
- Maintained current knowledge of secondary market trends, government programs and other available financing sources.
- Processed new loan applications in accordance with established guidelines.
Case Manager
Pueblo Community Health Center
Pueblo, CO
02.1995 - 01.2000
- Assessed clients' needs, developed service plans and monitored progress towards goals.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Provided crisis intervention support for clients in emergency situations.
- Developed individualized care plans with input from clients and their families.
- Collaborated on AIDS awareness project to bring awareness to the hispanic population.
- Compiled reports on cases and submitted them to supervisors as required.
- Maintained accurate case records and documentation according to agency guidelines.
- Attended court hearings as a representative of the organization when needed.
- Educated clients about mental health conditions, medications and self-care techniques.
Education
Bachelor of Science - Cosmetology
Pueblo Community College
Pueblo, CO08-2013
Skills
- Facilities management
- Housing Facilitation
- Staff training and development
- Workforce planning
- Cross-functional coordination
- Data-driven decision making
- Organizational development
- Business analysis
- Employment development
Affiliations
- Served on the board for Junior Achievement
- Served on the board Colorado Latino Housing Coalition
- Co sponsored Dare Program
- Collaborated with other professionals to develop AIDS awareness materials focused toward the Latino population
Timeline
Chief Operations Manager
Totally Interrior
08.2023 - 03.2024
Program Director
Community Works
11.2022 - 06.2023
Chief Operating Officer
Totally Interrior
04.2020 - 10.2022
Manager
SportClips
02.2018 - 03.2020
Cosmetologist
Great Clips
03.2016 - 02.2018
Case Manager
La Puente Home
02.2008 - 10.2011
Office Manager Loan Officer
Southern Colorado Mortgages
01.2000 - 10.2008
Case Manager
Pueblo Community Health Center
02.1995 - 01.2000
Bachelor of Science - Cosmetology
Pueblo Community College
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