Tammy Valdez
Hutto,TX
Summary
Strategic and results-driven Inside Sales leader with over 10 years of experience in revenue growth and lead generation. Demonstrates a proven ability to consistently exceed sales targets while developing high-performing teams that thrive in collaborative environments. Expertise in creating and implementing effective sales strategies to penetrate new markets, coupled with excellent communication skills for engaging both internal and external stakeholders. Proficient in MS Office, CRM software, and various sales tools to optimize lead tracking and management.
Overview
21
21
years of professional experience
Work History
Business Development Manager
Presidio
Austin, TX
01.2024 - Current
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Monitored industry trends and technological advancements to stay ahead of competition.
- Maintained a database of existing customers and prospective leads.
- Prepared reports on sales performance metrics such as revenue growth rate, conversion rates and lead-to-customer ratios.
- Directed and coordinated products, services and sales activities.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Managed all aspects of client accounts including contract negotiations, project planning, budgeting, invoicing and payment processing.
- Leveraged cold calling, in-person visits and referrals to build leads.
Manager 1, Inside Sales Management
Dell
05.2020 - 02.2023
- Successfully managed and developed a team of 13 Inside Sales Account Managers, surpassing growth and quota targets
- Implemented strategies to drive year-over-year (YoY) and quarter-over-quarter (QoQ) growth for the team
- Collaborated with cross-functional teams and valued partners to create business growth strategies
- Led initiatives to attract new buyers and expand the customer base through strategic business initiatives and virtual team collaboration
- Provided coaching and training to enhance the performance of individual team members and meet current business needs
- Set and monitored daily, weekly, and monthly goals for the team, ensuring accountability and performance optimization
- Communicated with executive management and effectively relayed initiatives and updates to the sales team
Sales Coach
Dell
02.2020 - 05.2020
- Trained and developed 50+ Inside Sales Account Managers through coaching
- Conducted weekly sales team training sessions
- Worked with upper leadership to create and execute strategic plans, addressing individual gaps
Inside Sales Rep III
Dell
10.2016 - 02.2020
- Developed strong relationships with new and existing customers and partners, providing guidance on how Dell's products and services align with their needs
- Addressed inquiries from both internal and external customers via email and phone
- Collaborated with Outside Sales Representatives and distributors to identify and pursue new opportunities
- Focused on acquiring new accounts and exploring potential opportunities within my assigned territory
Assistant Clinic Manager
Austin Radiological Association
Hutto, USA
06.2004 - 08.2016
- Oversaw daily clinic operations, handling budget, staffing, and procedures
- Managed patient schedules and addressed complaints
- Provided technical oversight to ensure smooth functioning of the clinic
Skills
- Sales leadership
- Salesforce CRM
- Sales Forecasting and Reporting
- Inside Sales Strategies
- Product Knowledge
- Market Awareness
- Conflict Resolution
- Time Management
- Relationship Building
- Adaptability and Resilience
Timeline
Business Development Manager
Presidio
01.2024 - Current
Manager 1, Inside Sales Management
Dell
05.2020 - 02.2023
Sales Coach
Dell
02.2020 - 05.2020
Inside Sales Rep III
Dell
10.2016 - 02.2020
Assistant Clinic Manager
Austin Radiological Association
06.2004 - 08.2016
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