Tammy Varughese
Missouri City,TX
Summary
Aide - Adept at providing exceptional support and fostering collaborative teamwork, I excelled at Fort Bend Independent School District by implementing health and safety protocols, significantly enhancing student welfare. My expertise in problem-solving and appointment management streamlined operations, achieving high customer satisfaction and compliance with state regulations.
Receptionist - Well-rounded professional possessing excellent clerical and team support abilities. Skilled in scheduling meetings and appointments and organizing office operations. Punctual professional committed to satisfying customer needs and meeting office demands.
Executive Assistant - Efficient office assistant with several years of experience answering high-volume calls and in-person inquiries. Diligent, respectful attitude to dealing with clients and colleagues. Flexible and hardworking approach to streamlining internal processes.
Overview
15
15
years of professional experience
Work History
Aide - Nurse, Counselor, CCC
Fort Bend Independent School District
Missouri City , TX
01.2020 - Current
- Provided first aid to students, staff and visitors as needed.
- Implemented normal growth and development screenings to identify health problems.
- Collaborated with school administrators to ensure compliance with state regulations regarding student health services.
- Contacted parents or medical facilities when student condition warranted.
- Conducted vision, hearing and other screenings for students.
- Reported incidents involving hazardous materials or infectious diseases according to local protocols.
- Maintained strict, patient data procedures to comply with HIPAA laws and prevent information breaches.
- Provided direct health care services to students involving evaluation, and first aid care for illness and injury.
Receptionist
Fort Bend Independent School District
Missouri City, TX
02.2018 - 01.2020
- Verified visitors' identification cards before allowing access to the building.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Conducted initial screening of incoming calls to determine urgency and directed them accordingly.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Updated daily log book with information about visitors entering the premises.
- Performed clerical duties such as filing, photocopying, transcribing, and faxing.
Executive Assistant
Lakewood Church
Houston , TX
04.2010 - 02.2018
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Ensured that all relevant paperwork was completed accurately prior to submission for approval.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Answered telephone calls from customers or clients providing assistance where necessary.
- Leveraged word processing software to create proposals, letters and memos.
- Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
- Handled confidential information with discretion and integrity.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Facilitated communication between senior management and staff.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
- Maintained company confidence and protected business operations by keeping sensitive information confidential.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Managed and tracked expenses to meet company budget requirements.
- Tackled and addressed top-level, high-priority issues with professional administrative discretion.
- Oversaw inventory control processes ensuring availability of supplies at all times.
- Followed proper accounting and bookkeeping procedures to support audits.
- Delivered optimal administrative, customer service and case management support.
- Coordinated multiple schedules using online calendaring system.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Set up meeting and event logistics for senior management and updated calendars.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Some College (No Degree) - Business And Office Education
Mortimer Jordan High School
Morris, ALSkills
- Daily living support
- Housekeeping support
- Appointment management
- Special needs education
- Problem-solving
- Collaborative teamwork
Timeline
Aide - Nurse, Counselor, CCC
Fort Bend Independent School District
01.2020 - Current
Receptionist
Fort Bend Independent School District
02.2018 - 01.2020
Executive Assistant
Lakewood Church
04.2010 - 02.2018
Some College (No Degree) - Business And Office Education
Mortimer Jordan High School
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