Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Breast Program Coordinator
University of Virginia Community Health
Manassas, VA
08.2016 - Current
Provided guidance and support to program participants in navigating resources, services, and opportunities.
Organized special events related to the promotion or awareness of the program's mission or purpose.
Served as a liaison between external organizations and partners involved in delivering programming services.
Developed relationships with providers, including physicians and hospitals, to facilitate referrals for specialized care needs.
Served as a liaison between patients and providers by communicating relevant information about patients imaging outcomes and needs.
Monitored program budgets, expenditures, and resource utilization while making recommendations as needed.
Explained program offerings and requirements to participants and answered related questions.
Coordinated scheduling and logistics for events, ensuring seamless execution.
Prepared periodic reports, financial statements and records on program activities for management.
Established and maintained partnerships with community organizations to expand program reach.
Secured funding through grant writing and maintaining relationships with donors and sponsors.
Oversaw the development and distribution of program materials, ensuring quality and accuracy.
Developed brochures, newsletters, and flyers on program initiatives.
Maintained comprehensive databases of participants, activities, and outcomes for reporting purposes.
Patient Access Associate II
Novant Health, Inc
Manassas, VA
07.2008 - 08.2016
Processed payments for services rendered including co-pays and deductibles.
Answered telephone calls promptly, routing them to appropriate personnel as necessary.
Assisted with registration of new patients and updating existing patient records.
Greeted patients and visitors in a friendly, professional manner.
Maintained confidentiality of all medical records according to HIPAA regulations.
Resolved any issues that arose during registration process in a timely manner.
Balanced daily collections report at the end of each shift.
Verified patient information through insurance eligibility checks.
Verified demographics and insurance information to register patients in computer system.
Processed patient responsibility estimate determined by insurance at pre-registration.
Ensured all forms were completed correctly prior to submitting them for processing.
Mammography Assistant
Prince William Hospital
Manassas, VA
04.2001 - 07.2008
Implemented quality assurance measures within the department, such as tracking radiation doses used on each patient.
Communicated with patients regarding their care and answered questions about the procedure when needed.
Performed administrative duties such as scheduling appointments, updating patient records, collecting payments and filing paperwork.
Maintained accurate documentation of patient information in accordance with HIPAA regulations.
Prepared reports summarizing results of mammograms for medical personnel to review.
Oversaw scheduling, patient coordination and department and equipment maintenance for consistent department operations.
Completed general administrative tasks to support radiology department.
Offered assistance in dressing or changing patients.
Employee Occupational Health Intern at University of Virginia (UVA) Community HealthEmployee Occupational Health Intern at University of Virginia (UVA) Community Health
Nurse Clinician at Virginia Commonwealth University-Community Memorial HospitalNurse Clinician at Virginia Commonwealth University-Community Memorial Hospital
Assistant Dean, Community Engagement & Director Center for Community Engagement at Center for Community Engagement, DLGE, West Virginia UniversityAssistant Dean, Community Engagement & Director Center for Community Engagement at Center for Community Engagement, DLGE, West Virginia University