Tammy Walker
Martinsburg,WV
Summary
Accomplished marketing professional with demonstrated success in developing and implementing strategic approaches to drive market growth and bottom-line profitability. Strong communicator with natural leadership talent and high energy. Impactful and successful manager proficient in building teams and motivating personnel to new levels of performance.
Overview
16
16
years of professional experience
Work History
Administrator
SR Senior Living, LLC
Leesburg, VA
10.2019 - 01.2024
- Develop and deepen professional relationships with families, referral partners, hospitals, nursing & rehabilitation facilities and other assisted lIving communities.
- Support the owner with scheduling of staff members in the nursing department. Provided assistance with care of residents and medication distribution.
- Liaised with families and perspective residents by providing information and touring the community. Provided families and residents personal support during the entire move in process, ensuring the entire transition is a stress free one.
- In charge of making sure the community looks its best and model rooms are nicely put together.
- Help with dining at meal times, assist the activities director with activities when needed.
- Oversee the operations of the community when the owners are out of town.
- Organized and planned events at the community to bring new residents into the community.
- Motivate and encourage team members to communicate more openly and constructively with each other.
- Organize and maintain documents, files and records.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
- Worked closely with referral partners (A Place for Mom, Caring.com, CarePatrol, etc.)
Director of Marketing
Harmony at Martinsburg
Martinsburg, WV
05.2018 - 10.2019
- Develope and deepen professional relationships with referral partners, residents and families, hospitals, nursing and rehabilitation facilities and other assisted living communities.
- Responsible for taking calls that would lead to a tour and then to a resident moving into the community. I assisted families from the beginning phone call to the final move in and contract signing.
- Supported the concierge staff by answering the phone calls and greeting companies, families and other visitors when they entered the community.
- Planned out events and celebrations that would lead to more business for the community.
- Ensured the community and model rooms were ready for tours at anytime making sure the community looked its best.
- Supported the Executive Director with everyday operations of the community when needed.
- Updated web pages and social media profiles with engaging and current content.
- Collaborated with other departments to coordinate strategic marketing activities.
Teacher Assistant
Berkeley County Schools
Martinsburg, WV
09.2007 - 05.2018
- Maintained positive classroom environments by reinforcing rules for behavior and relationship-building actions.
- Worked closely with the teacher and the other teacher assistant with everyday tasks and learning of students.
- Assisted with special needs students in other classrooms and on special needs bus rides.
- Communicated regularly with parents, teachers and administrators regarding student progress and needs.
- Maintained safe, educational environment for students during learning and free play time.
- Created calm and disciplined classroom environment to improve student focus.
- Assisted with ongoing evaluation procedures needed to assess development levels of children.
- Created colorful and attractive displays for bulletin boards and hallways.
- Arranged age-appropriate activities to help children develop interests and talents.
- Created effective classroom environment by using strengths to share responsibilities and better serve students.
- Observed and tracked behaviors to assist with assessments.
- Assisted main teacher in conducting inside and outside activities with students.
- Attended departmental and faculty seminars, improving knowledge and networking with confidence.
- Interacted frequently with students by giving more attention to individual children for questions, problems and projects.
- Created effective oral presentations, emphasizing key points and objectives.
Education
Certification - Assisted Living Assessments
Virginia Board of Nursing
Virginia10.2021
Certification - Personal Care Assistant
Clary's CNA Training Center
Sterling, VA08.2021
Certification - Medication Aide
Clary's CNA Training Center
Sterling, VA07.2021
Certification - Travel And Tourism
School of Computer Technology
Pittsburgh, PA05.1988
High School Diploma -
Oak Glen High School
New Cumberland, WV05.1985
Administrator in Training
Virginia Board of Nursing
VirginiaSkills
- Communications management
- Product marketing
- Market tracking
- Business Planning
- Administrative management
- Team building and leadership
- Inventory and supply oversight
- Conflict resolution
- Team management
- Event coordination
- Scheduling and calendar management
- CRM and office management software
- Negotiation
- Relationship building
- Problem resolution
- Friendly, positive attitude
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Promoted from Director of Marketing to Administrator in Training, in less than 12-months.
Timeline
Administrator
SR Senior Living, LLC
10.2019 - 01.2024
Director of Marketing
Harmony at Martinsburg
05.2018 - 10.2019
Teacher Assistant
Berkeley County Schools
09.2007 - 05.2018
Certification - Assisted Living Assessments
Virginia Board of Nursing
Certification - Personal Care Assistant
Clary's CNA Training Center
Certification - Medication Aide
Clary's CNA Training Center
Certification - Travel And Tourism
School of Computer Technology
High School Diploma -
Oak Glen High School
Administrator in Training
Virginia Board of Nursing
Similar Profiles
Marilyn GonzalezMarilyn Gonzalez
Administrator at Senior Point Assisted Living LLCAdministrator at Senior Point Assisted Living LLC
Kelly MartinKelly Martin
Executive Director at Mother House, LLC Dba Laurel Senior LivingExecutive Director at Mother House, LLC Dba Laurel Senior Living
William EcholsWilliam Echols
Central Intake Coordinator at StoneGate Senior Living LLCCentral Intake Coordinator at StoneGate Senior Living LLC
Leydi Diana BrownLeydi Diana Brown
Corporate Station Instructor at Noam TLECorporate Station Instructor at Noam TLE
Walter WyattWalter Wyatt
Armed Security Officer at Allied Universal Security ServicesArmed Security Officer at Allied Universal Security Services