Tammy Walker
Braceville,IN
Summary
Proven leader in operational efficiency and customer relations, I significantly enhanced service processes at Terre Haute Chevrolet, boosting customer satisfaction and profitability. Expert in preparing budgets and maintaining compliance, my strategies led to continuous growth and high employee retention rates. Skilled in negotiating and training, I excel in fostering professional development and operational excellence.
Overview
10
10
years of professional experience
Work History
Fixed Operations Director
Terre Haute Chevrolet
07.2016 - Current
- Collaborated with sales department to coordinate vehicle deliveries, trade-ins, and reconditioning efforts for maximum efficiency.
- Analyzed operational data to identify areas of improvement, implementing targeted action plans for continuous growth.
- Negotiated vendors contracts and delivery schedules.
- Boosted customer satisfaction by implementing efficient service processes and streamlining communication between departments.
- Developed comprehensive budgets and financial forecasts for fixed operations, ensuring fiscal responsibility and profitability.
- Monitored financial performance through daily reports.
- Negotiated and finalized profitable contracts.
Head Cashier Supervisor
Menards
06.2014 - 06.2016
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Ensured a clean and organized work environment by enforcing strict policies on cleanliness and orderliness at the registers.
- Conducted regular performance evaluations for cashiers, providing constructive feedback to help them grow professionally.
- Improved communication between cashiers and other store departments to provide seamless customer experiences.
- Increased customer satisfaction by addressing and resolving customer issues promptly and professionally.
- Achieved high employee retention rates through motivational leadership and creating a positive work environment for staff members.
- Used point-of-sale productivity metrics to monitor associate efficiency and encourage improvements.
Education
High School Diploma -
North TERRE HAUTE, IN
06.1972
Skills
- Setting goals
- Customer Relations
- Operational Efficiency
- Maintaining Compliance
- Preparing budgets
Languages
IN
Full Professional
Timeline
Fixed Operations Director
Terre Haute Chevrolet
07.2016 - Current
Head Cashier Supervisor
Menards
06.2014 - 06.2016
High School Diploma -
North TERRE HAUTE, IN
Similar Profiles
Precious HogoPrecious Hogo
Certified Registered Nurse Anesthetist at Terre Haute Regional HospitalCertified Registered Nurse Anesthetist at Terre Haute Regional Hospital
Lakin RileyLakin Riley
Company Secretary at Terre Haute Hardwoods DBA Kirkham HardwoodsCompany Secretary at Terre Haute Hardwoods DBA Kirkham Hardwoods
AARON LOUDERMILKAARON LOUDERMILK
Captain – Special Services Division Commander at Terre Haute Police DepartmentCaptain – Special Services Division Commander at Terre Haute Police Department