TAMMY WALLACE
BLANCHARD
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
34
34
years of professional experience
Work History
Owner/Manager of Operations
HEALTHCARE OF AMERICA AGENCY
10.2014 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Owner/Operator
Wallace Insurance Group
12.2017 - 12.2023
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Trained and developed team members to build human capital.
- Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
MANAGER
Circle K Convenience Store
01.2013 - 10.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
MANAGER
Murphy USA Gas Station
01.2010 - 10.2013
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Owner/Operator
VENDORS ROW
03.2007 - 01.2010
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Evaluated suppliers to maintain cost controls and improve operations.
MARKETING/PROMOTIONS
WORLD OF OUTLAWS
06.2003 - 01.2007
- Managed day-to-day functions of promotion and marketing departments.
- Collaborated with sales staff to plan campaigns.
- Developed advertising tactics and implemented new solutions for increased brand awareness.
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
STOREROOM
BLAW KNOX
02.1990 - 06.2003
- Received incoming merchandise and stored in correct stock locations.
- Maintained orderly stockroom for ease of retrieval.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Education
High School Diploma -
Fairfield Jr-Sr High School
Goshen, INNo Degree - BUSINESS MANAGEMANT
LAKELAND COLLEGE
MATTOON ILSkills
- Issue Identification
- Capital Expenditure Planning
- Customer Relations
- Build Revenue Streams
- Negotiation
- Supplier Relations
- Hiring and Staffing
- Lender Funding
- Corporate Strategy and Development
- Quality Management Systems
- Accounts Payable and Accounts Receivable
- Sales Growth
- Business Launch
- Results Orientation
- Project Estimating
- Staff Training
Timeline
Owner/Operator
Wallace Insurance Group
12.2017 - 12.2023
Owner/Manager of Operations
HEALTHCARE OF AMERICA AGENCY
10.2014 - Current
MANAGER
Circle K Convenience Store
01.2013 - 10.2014
MANAGER
Murphy USA Gas Station
01.2010 - 10.2013
Owner/Operator
VENDORS ROW
03.2007 - 01.2010
MARKETING/PROMOTIONS
WORLD OF OUTLAWS
06.2003 - 01.2007
STOREROOM
BLAW KNOX
02.1990 - 06.2003
High School Diploma -
Fairfield Jr-Sr High School
No Degree - BUSINESS MANAGEMANT
LAKELAND COLLEGE
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