Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Warren

Stillwater,OK

Summary

Experienced manager who currently leads 40+ employees through coaching, mentoring, and training. Versatile leader that is adaptable and takes ownership to meet company needs. Full-time college student specializing in Management Information Systems with a concentration in Data Science studying at Oklahoma State University.

Overview

6
6
years of professional experience

Work History

Assistant Site Manager

Amazon
03.2023 - Current
  • Works in Last Mile Delivery ensuring customer gets product by utilizing Flex Delivery by helping solve barriers faced while on route.
  • Maintained high Delivery Execution Attempt standard (DEA) by working with flex and identifying barriers faced in station that dealt with miss sorts and problem solving barriers.
  • Manages Day to Day operations to guarantee sort shift is operating smoothly by communicating Standard Work Tip, Safety Tip, and daily volume projection to staff.
  • Coordinated New Hire classes with OnBoarding Ambassador to maintain Amazons high standard of employment.
  • Coordinated Safety Team (ASC), to ensure proper cart handling, proper PPE worn, and promote safe work habits amongst associates.
  • Manages about 40+ staff members that employs at least 16 per sort shift. This includes coaching and mentoring to develop associates.

FC Associate I, L1

Amazon
06.2022 - 03.2023
  • Followed procedures at all times for personal and team safety.
  • Cross-trained new associates on picking, stowing, machine equipment, and safety procedures.
  • Unloaded incoming trucks with pallet jack and properly staged inventory for processing.
  • Properly handled carts for staging in warehouse and parking lot.
  • Assisted drivers with troubleshooting on flex app or location of package.
  • Safety team committee member helping to maintain Amazons standards of maintaining safety and well-being.
  • Currently being trained on Chime, Zukey, Perms, Bookmarks, Train Sort, Train Dispatch/RTS, Crash Sort. Will soon be certified in CPR.

Cook

Willow Haven Nursing Home
06.2021 - 06.2022
  • Inspected appliances, commercial fryers, and ovens to verify proper working order.
  • Met production requirements for banquet and outlet desserts and breakfast pastries.
  • Transitioned between breakfast, lunch, and dinner service.
  • Communicated closely with nursing staff to fully understand special orders for residents, including those with food allergies and gluten intolerance.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Sanitized and clean all work areas including ovens, fridges, and utensils.
  • Ensure timely meal service as lead cook.

Package Handler (Temporary)

UPS
11.2021 - 12.2021
  • Followed verbal and written instructions to properly move and ship products.
  • Fastened receipts, packing slips and bills of lading, to shipments leaving facility.
  • Informed drivers of missing or damaged items immediately when unloading and receiving.
  • Assembled, sealed and loaded packages into correct trucks.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Hostess

Tonkawa Hotel And Casino
03.2020 - 04.2020
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Answered customer questions about hours, seating and menu information.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Planned and executed guest parties by organizing menus, spaces and special requests.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Maintained professional demeanor to cultivate customer satisfaction.

Dining Services Director

Avista Senior Living Downtown Mesa
05.2019 - 02.2020
  • Planned operations to effectively cover all needs while controlling costs and maximizing service
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
  • Coordinated and organized all kitchen inventory
  • Oversaw food preparation and monitored safety protocols
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations
  • Set schedules for 8+ staff members by planning and designating shifts and hours
  • Reviewed pricing and ordered food ingredients, kitchen appliances and supplies
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
  • Motivated staff to perform at peak efficiency and quality
  • Purchased food and cultivated strong vendor relationships
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
  • Created and deployed successful strategies to boost performance, streamline processes and increase efficiency in different areas
  • Hired staff members to meet required needs of facility and kitchen
  • Maintained skill level of kitchen staff by properly coaching, counseling, and disciplining employees
  • Received deliveries and put inventory away after properly inspecting all items received

Cook

Emerald Groves
03.2019 - 05.2019
  • Verified proper portion sizes and consistently attained high food quality standards
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Communicated closely with caregivers to fully understand special orders for residents, including those with food allergies and special diets
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
  • Planned Menu items and pulled necessary inventory
  • Assisted Executive Chef in planning special events such as Holidays or planned events for residents
  • Collected all used equipment, utensils, and dishes from residents. Ensured proper washing of equipment and dishes
  • Prepared/Cooked breakfast, lunch, and dinner as solo cook for 30+ people

Cook

Emerald Glen Memory Care
02.2019 - 05.2019
  • Verified proper portion sizes and consistently attained high food quality standards
  • Met specific dietary needs such as mechanical soft and pureed diets
  • Maintained well-stocked stations with supplies and spices for maximum productivity
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
  • Communicated closely with Executive Chef Anthony Brown to fully understand special orders for residents, including those with food allergies and special diets
  • Maintained a clean and sanitized kitchen to prevent foodborne illness
  • Followed a menu to cook 3 meals a day with a dessert to compliment dinner time meal
  • Improvised when a particular item was not available under chef's approval
  • Prepared cooking supplies, ingredients and workstations when opening and closing kitchen

Server

Avista Senior Living Downtown Mesa
02.2018 - 02.2019
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Arranged tables for residents, following established preparation procedures to provide residents/family members with excellent experiences.
  • Trained incoming staff on kitchen practices, culture and procedures to maximize job satisfaction and productivity.
  • Bussed and reset 15 tables per shift, working efficiently to keep dining room and work areas clean.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Managed food resources, memorized orders and wrote residents food orders on slips to deliver to cooks.
  • Assisted residents in choosing best menu options according to diet needs.
  • Maintained clean and professional work environment.

Education

Bachelor of Science - Management Information Systems

Oklahoma State University
Stillwater, OK
05.2025

Associate of Arts - Management Information Systems

Cowley County Community College
Arkansas City, KS
05.2023

High School Diploma -

Arizona Virtual Academy
Phoenix, AZ
2016

Skills

  • Detail oriented
  • Strong Communication Skills
  • Problem Solving Skills
  • Maintained Good Vendor relationships
  • Time-Management skills
  • Cost Control
  • Self-Motivated
  • Adaptability
  • Hiring/Firing
  • Scheduling
  • Staff Management/Training
  • Teamwork and Collaboration
  • Microsoft Office 365
  • Perfect Mile Dashboard
  • Cortex
  • Basic C# programming
  • Basic Tableau Experience

Timeline

Assistant Site Manager

Amazon
03.2023 - Current

FC Associate I, L1

Amazon
06.2022 - 03.2023

Package Handler (Temporary)

UPS
11.2021 - 12.2021

Cook

Willow Haven Nursing Home
06.2021 - 06.2022

Hostess

Tonkawa Hotel And Casino
03.2020 - 04.2020

Dining Services Director

Avista Senior Living Downtown Mesa
05.2019 - 02.2020

Cook

Emerald Groves
03.2019 - 05.2019

Cook

Emerald Glen Memory Care
02.2019 - 05.2019

Server

Avista Senior Living Downtown Mesa
02.2018 - 02.2019

Bachelor of Science - Management Information Systems

Oklahoma State University

Associate of Arts - Management Information Systems

Cowley County Community College

High School Diploma -

Arizona Virtual Academy

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Tammy Warren