Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Webber

Pittsboro,NC

Summary

A leader with well rounded experience collaborating with Executives, Operations, Customers, and Finance to improve the bottom line for all parties. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

29
29
years of professional experience

Work History

Senior Manager, Ambulatory Analytics RCM Services

OPTUM INSIGHT
01.2023 - Current

Responsible for creation of client profitability analysis for 800+ ambulatory, RCM clients

  • Created 'Client Target File' which provides monthly reporting of client level metrics reporting to review targets to actuals
  • Work collaboratively with corporate finance team to answer questions regarding client level detail and assist with metric expectations
  • Review expenses that are impacting the ambulatory RCM business and collaborate with finance and operations to make updates that will impact P&L
  • Currently working on a project that will provide a client level scorecard, which will also roll-up to the different product lines and will provide key business metrics, such as cost to collect.

Director, Operational Controller and Financial Analytics

OPTUM INSIGHT
06.2019 - 12.2022
  • Responsible for monthly review of financial statement analysis and worked collaboratively with corporate Finance Team to ensure accuracy of both revenue and expenses
  • Accountable for completing pricing models for new business and existing business to evaluate profitability
  • Created financial systems to track revenue and employee expenses at the client level
  • Worked collaboratively with Finance, Operations, and Executives to align on budgets, forecasting, and long-term planning for both revenue and expenses
  • Provided capacity modeling and position control reporting to Leadership team
  • Founding Director of the Business Insights Team, responsible to scale much of the financial review, reporting and oversight created under my oversight in the New England/Northeast Region.

Senior Director, Physician Revenue Cycle

BOSTON MEDICAL CENTER
09.2015 - 05.2019
  • Accountable for the P&L of the faculty practice plan to include, long-term planning, budgeting, forecasting and monthly review with CEO
  • Responsible for oversight of all physician revenue cycle functions for Boston Medical Center, 567 bed academic center, employing 850 physicians
  • Business owner for the successful professional billing install of EPIC revenue cycle management module with an increase in physician revenue of 6% since the install 11 months ago
  • Reduced revenue cycle billing costs by $1.1 million, while improving key revenue cycle metrics
  • Received a 5 of 5-star rating on last performance evaluation by the VP of Revenue Cycle and the CEO of the physician organization, Boston University Medical Group.

Director of Client Management

MCKESSON CORPORATION
12.2012 - 08.2015
  • Responsible for leadership and management of 5 client managers
  • Assigned to key high-profile health system hospitals and physician groups
  • Responsible for 15 clients and annual revenue of $10 million
  • Worked with vice presidents, directors, physicians and C-level executives routinely to continually deliver excellent client service
  • Increased McKesson revenue by over $3 million through selling additional products to my clients
  • Routinely drove the successful attainment of corporate, team, individual and client goals
  • Received client satisfaction surveys consistently above 98%.

Director of Operations

MCKESSON CORPORATION
02.2001 - 11.2012
  • Directly or indirectly supervised over 120 FTEs
  • Responsible for oversight of 52 clients and $9.5 Million in McKesson revenue
  • Implemented new clients into the operational team
  • Provided review of process and implemented process improvement initiatives within the operations team.

Client Manager

MCKESSON
07.1995 - 01.2001
  • Responsible for 7 clients and $2 million in annual revenue
  • Provided strategic consultative insight to financial and clinical workflow improvement using industry best practices and work flows
  • Ensured client satisfaction with McKesson services.

Education

Bachelor of Science in Business Administration (BSBA) - Accounting

Bentley University
Waltham, MA
05.1995

Skills

  • Healthcare professional revenue cycle
  • Strong Leadership Skills
  • Business development
  • Project management
  • Strategic account management
  • Financial analysis
  • Solution consulting
  • Contract negotiation
  • Strategic Planning
  • Cross-Functional Collaboration
  • Data-driven decision-making
  • Budget Oversight
  • Organizational improvement
  • Team Leadership
  • Process Improvement
  • Project Planning
  • Budget Management
  • Work Planning and Prioritization
  • Customer Relationship Management
  • Business Analysis and Reporting
  • Financial Management
  • Revenue Forecasting
  • Operations Management

Timeline

Senior Manager, Ambulatory Analytics RCM Services

OPTUM INSIGHT
01.2023 - Current

Director, Operational Controller and Financial Analytics

OPTUM INSIGHT
06.2019 - 12.2022

Senior Director, Physician Revenue Cycle

BOSTON MEDICAL CENTER
09.2015 - 05.2019

Director of Client Management

MCKESSON CORPORATION
12.2012 - 08.2015

Director of Operations

MCKESSON CORPORATION
02.2001 - 11.2012

Client Manager

MCKESSON
07.1995 - 01.2001

Bachelor of Science in Business Administration (BSBA) - Accounting

Bentley University
Tammy Webber