Tammy Weygint
Federal Way,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
Phlebotomy Supervisor
LabCorp
Federal Way, WA
05.2018 - Current
- Supervise a team of (+25) phlebotomists working in Patient Service Centers and/or physician's offices
- Manage patient flow, wait times, and inventory levels and information logs.
- Monitor monthly productivity and report any deviations as necessary
- Coordinate phlebotomists' schedules through resourceful and creative thinking
- Perform operational duties such as payroll, monthly schedules and performance appraisals
- Partner with Human Resources regarding employee relations issues and disciplinary actions
- Hire and train phlebotomists to fill any open positions
- Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
- Provide exceptional customer service to all patients and clients
- Assist in the set-up of new Patient Service Centers or Client Offices
- Provide resolution of any patient or client issues
- Perform, collect and prepare specimens when needed
- Travel to additional sites as necessary
St Joseph Hospital
Virgina Mason Franciscan health
Tacoma, WA
05.2015 - 05.2018
- Performs collections to include venipuncture, capillary procedures, and special collections on pediatric and adult inpatient and outpatient populations using safety devices and tools appropriate for the situation. If applicable, performs urine drug screen collection and Breath Alcohol Testing.
- Perform the urine drug collection and testing according to DOT standards.
- Provides communications support using established customer service standards.
- Accesses hospital and lab information system programs to perform ordering, sample labeling, log-in, test cancellation, test add-on, etc. and final disposition into the sample inventory system/storage program.
- Performs processing duties and prepares samples for testing to include: validating patient identity, labeling, centrifugation, aliquoting, and preserving sample integrity. Test ready samples are delivered for testing or packaged for dispatch following specific guidelines.
- Completes follow up protocol and maintains audit trail for ambiguous orders or issues to bring resolution to concerns in accordance with department procedures.
Shift Supervisor
Starbucks
Federal Way , WA
01.2006 - 07.2015
- Prepare beverages for customers, Handle cash and take
accurate orders. - Make sure breaks are give at appropriate
times. - Train new employees. maintain a clean store and
adhere to food and safety procedures. - Balance register
- Deposit.
- Order product
- Maintain daily logs.
Skills
- Customer Service
- Regulatory Compliance
- Bedside Manner
- Patient Communication
- Medical Documentation
- Staff Coordination
- Specimen Collection
- Problem Resolution
- Supplies Delivery
- Transportation
- Scheduling Coordination
Timeline
Phlebotomy Supervisor
LabCorp
05.2018 - Current
St Joseph Hospital
Virgina Mason Franciscan health
05.2015 - 05.2018
Shift Supervisor
Starbucks
01.2006 - 07.2015
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