Tammy Whiteman

• Directed ALS 911 service handling over 5,000 calls annually.
• Supervised administrative and field personnel
• 911 Advance Life Support Response as needed to support personnel
• Oversite of EMS Training Institute and Junior Member Program
• Ensured regulatory compliance across all departments by developing comprehensive policies and procedures.
• Maintained interagency coordination and public representation at community events and local government meetings.
• Drove revenue growth by identifying new business opportunities and forging strategic partnerships.
• Played a critical role in driving long-term financial stability through prudent fiscal oversight of budgets, forecasting, and risk mitigation strategies and grant writing.
• Evaluated supply chain operations for cost reduction opportunities while maintaining quality standards.
• Managed cross-functional teams to ensure timely project delivery within scope and budget constraints.
• Provided support during organizational restructuring efforts to minimize disruption while maximizing future potential.
• Cultivated strong relationships with external partners to negotiate favorable terms for contracts and agreements.
• Oversite of County Mobile Non-Emergent Mobile Integrated Health Program

• Oversaw 48 Chester County EMS Agency licensure and inspections.
• Coordinated EMS Continuing Education programs and bi-annual state protocol implementation.
• Managed Chester County EMS incident investigations and reporting to the PA Director of EMS.
• Oversite of Chester County emergency services personnel such as police officers and firefighters during complex incidents for optimal scene management and resource allocation.
• COVID Pandemic Health Department Liaison, lead Delaware and Chester County COVID testing response and tracking for all first responders.
• Developed overdose education seminars and resiliency resources with Chester County CISM Team serving all first responders.
• Led Chester County EMS Medical Advisory Committee.

Advanced Life Support (ALS) 911 response and oversite of ALS providers duties to include:

• Dispensed medications and monitored patient responses for adaptive treatment.
• Conducted equipment and vehicle checks to maintain continuous and safe operation.
• Trained new paramedics on proper procedures and protocols to maintain best practices and promote great patient care.
• Increased survival rates with rapid recognition of life-threatening conditions and swift initiation of appropriate interventions.
• Provided critical incident stress debriefing to fellow emergency medical services personnel following traumatic calls, fostering a supportive work environment for all team members.
• Designed and delivered community education programs.
• Developed partnerships with municipalities and stakeholders.
• Conducted public training and health promotion campaigns.
• Administered grants and ensured licensure compliance.
• Strengthened relationships with community partners through regular communication and collaboration on joint initiatives.
• Enhanced community engagement by developing and implementing targeted outreach programs.
• Improved program effectiveness by conducting thorough needs assessments and integrating feedback from participants.
• Wrote content for newsletters, social media pages and informational packets.
• Utilized grant writing skills to secure additional program funding.

• Managed payroll, scheduling, and daily operations.
• Coordinated emergency plans and community education.
• Built agency partnerships for disaster readiness.
• Created instructional content and led public presentations.
• Promoted a culture of safety within the department by conducting regular risk assessments and implementing appropriate mitigation strategies.
• Implemented continuous professional development opportunities for EMS personnel, helping them stay current on industry best practices.
• Oversaw budget management for the EMS department, optimizing resource allocation while maintaining high-quality service delivery.
• Participated in regional emergency planning initiatives to ensure coordinated efforts during large-scale incidents or disasters.
• Monitored implementation and success of protocols and programs.
• Successfully negotiated client contract renewals to create increased revenue.