Highly-motivated employee with over 10 years of Customer Service experience and 8 years of Human Resource experience; with a desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Human Resources Assistant
MO Dept. of Health & Senior Services
Jefferson City, MO
12.2019 - 04.2023
Review and Approve (JAT) Job Announcement and RTF (Request to Fill) to post on MO Careers and to other various social media platforms.
Determine eligibility of selected candidate and approve RTH (Request to Hire).
Conduct background checks for potential new hires and send out offer letters.
Guide new hires through onboarding and explain documentation requirements to facilitate HR process.
Process SAM II transactions related to HR such as new hires, salary increases, promotions, resigns and various other requests.
Assist employees with any HR related question or concerns.
Process, verify and maintain personnel-related documentation.
Personnel Clerk
MO Office of Administration
Jefferson City, MO
01.2017 - 12.2019
Verified and approved ESMT/PSMT Transactions in SAM II from state agencies by payroll deadline.
Provided information and answered questions from state agencies via in-person, telephone and email.
Worked with an external group in OA that guided state agencies with LinkedIn for better recruitment for hard to fill positions.
Filed and scanned PDF's into OnBase.
Office Assistant IV
University of Missouri-Columbia
Columbia, MO
12.2013 - 07.2014
Balanced bi-weekly payroll.
Processed invoices and expenses using PeopleSoft.
Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
Office Assistant - Temp
St. Mary's Hospital
Jefferson City, MO
10.2012 - 11.2013
Assisted with processing and reviewing applications in order to evaluate applicant's qualifications.
Processed and completed background checks for potential hires.
Handled management requests and provided documentation for personnel actions.
Greeted visitors, answered telephones and routed calls to appropriate office personnel.
Education
Bachelor of Science - Business Administration and Finance
Columbia College
Columbia, MO
05.2003
Skills
HR information systems (SAM II)/Hiretrue/MS Office Products
Customer Service
Interpersonal and written communication
Attention to Detail
Employee and Applicant Assessment
Employee Relations
Documentation and Recordkeeping
Certification
Lean Six Sigma White Belt
Linkedin Learning
February, 2023
Timeline
Human Resources Assistant
MO Dept. of Health & Senior Services
12.2019 - 04.2023
Personnel Clerk
MO Office of Administration
01.2017 - 12.2019
Office Assistant IV
University of Missouri-Columbia
12.2013 - 07.2014
Office Assistant - Temp
St. Mary's Hospital
10.2012 - 11.2013
Bachelor of Science - Business Administration and Finance
Senior Associate Research/Data Analyst at MO Dept. of Higher Education/Workforce DevelopmentSenior Associate Research/Data Analyst at MO Dept. of Higher Education/Workforce Development